Desktop Support Specialist

Alexander Technology Group is seeking a Desktop Support Specialist for our Massachusetts client. In this role you will be the go to support person for our client's level 1 and 2 IT support needs and work in conjunction with a vendor for higher level support and systems/network projects. This role will require candidates to be onsite 5 days per week.

Responsibilities

• Provide hands-on and remote support to local users in a Windows 10 environment.
• Troubleshoot PC hardware, peripheral device, and IT equipment issues.
• Manage Active Directory and Office 365 accounts.
• Be the liaison between the end users and vendors.
  
  

Skills

• 1-5 years of IT Support experience.
• Active Directory and Office 365 experience.
• Experience with network setups and network connectivity troubleshooting.
• Vendor relations experience.
• Excellent communication skills.
• Ability to be onsite 5 days/week
  
  

The Desktop Support Specialist opening is a permanent position offering competitive salary and benefits. If you are an IT professional with experience providing tier 1 and 2 support looking for a role where you can have more responsibility and grow in your career, apply today!

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