What are the responsibilities and job description for the Front Desk Representative position at Alexander Valley Healthcare?
Job Overview
The Patient Access Coordinator will be responsible for ensuring smooth patient flow at Alexander Valley Healthcare. This individual will schedule appointments, verify patient information, and maintain accurate records.
Key Responsibilities:
- Schedule patient appointments with healthcare providers
- Verify patient information and update records as necessary
- Prepare telephone encounters and messages according to organizational protocols
- Provide patients with information regarding documentation requirements and co-pays
Requirements:
- High School Diploma or Equivalent
- Ability to read, write, and communicate bilingually preferred
- Basic computer skills
- Courteous and professional behavior in all interactions with the public
Benefits:
- Medical, Dental, and Vision Insurance
- 401(k) with matching
- Generous Paid Time Off and Holiday packages
- Flexible Spending Account Plan
- Employee Assistance Program
