What are the responsibilities and job description for the Insurance Verification Specialist position at Alexander Valley Healthcare?
Job Description
Job Description
Job Duties and Responsibilities :
Perform community outreach activities as directed.
Assist individuals and families with completion of applications for state funded health coverage, Covered California Plans, Patient Assistance Prescription Programs, and Cal Fresh (food stamp program) Program.
In reach to current uninsured health center patients for eligibility screening into various health coverage programs.
Complete logs and reports as required for outreach activities.
Assist individuals and their families with our sliding scale applications and re-certifications.
Ensure current knowledge base of any special funding for outreach programs.
Develop packets of materials for specific outreach programs.
Perform activities to include, but not limited to, presentations to school and community organizations and at work sites.
Attend meetings for program enrollment assistance and relay information to other certified enrollment counselors.
Complete monthly grant reporting and submission to Finance Department.
Create and revise department specific job aids.
Train new hires as appropriate.
Provide information and education to staff regarding the services offered through Financial Services.
Engage with Development Department in social media postings, informing community of available programs, open enrollment for Covered California, etc.
Other duties as assigned.
Requirements
Education / Licensing / Training :
High School Diploma or Equivalent.
Knowledge, Skills and Experience :
Ability to read, write, and communicate bilingually preferred.
Exceptional attention to detail.
Basic knowledge of insurance benefits and plans.
Computer savvy, experience with Microsoft applications such as Outlook, Excel, Word, etc.
Bilingual preferred.
Personal / Relationships / Behavior :
Displays cheerful demeanor and makes positive comments when on duty.
Refrains from participation in harmful gossip, dysfunctional group interactions, and divisive behavior.
Displays courteous and professional behavior in all interactions with the public.
Works cooperatively with other staff members.
Displays flexibility in accepting, changing, or carrying out assignments.
Adheres to dress code expectations, including fragrance-free requirements.
Displays sensitivity in a multicultural environment.
Maintain patient and organizational confidentiality.
Physical Demands :
Sitting : Up to 20% of the workday may be spent sitting.
Lifting : Lifting may include up to 25lbs. in moving equipment or assisting disabled patients.
Carrying : Up to 25% of the day may include carrying objects weighting up to 10lbs.
Pushing / Pulling : Up to 5% of the day may require pushing or pulling equipment, drawers, and carts.
Climbing : No more than 1% of the time may include climbing one flight of stairs.
Balancing : Up to 1% of the time may be required to use a footstool in retrieving supplies.
Stooping / Kneeling : Up to 5% of the workday is spent stooping or kneeling to open drawers.
Bending : Up to 25% of the workday may be spent in bending at the waist picking up charts and supplies.
Reaching / Stretching : Up to 3% of the time may require or stretching to retrieve equipment or documents.
Handling : Hand and wrist movement is required 50% of the workday in computer entry.
Fingering : Up to 50% of the workday involves typing in the computer, receiving and sending messages.
Feeling : Normal tactile feeling is required to perform all job duties.
Twisting : Up to 5% of the day may be required in retrieving supplies or equipment.
Talking : Average ability and fluency in English is required in communicating with patients, staff, and outside agencies.
Hearing : Average ability is required in answering the telephone and performing all job duties.
Seeing : Average ability is required to read and follow instructions and assisting patients.
Benefits
Medical, Dental and Vision Insurance
401(k) with matching
Generous Paid Time Off, Personal Day, and Holiday packages
Flexible Spending Account Plan
Employee Assistance Program
Life / ADD insurance policy
Long Term Disability Insurance
Compensation : $20.09 to $24.23 per hour, non-exempt
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