What are the responsibilities and job description for the Sales Account Executive position at Alexandria Industries?
The Sales Account Executive, based out of Minnesota, is responsible for an identified geographic region and/or a specific market, selling products and services to existing and prospective customers, managing the sales pipeline and building strong customer retention and loyalty.
*Located in or near Minnesota is a requirement
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished.
Business Operations and Sales
- Ensure that safety is always the number one priority at Alexandria Industries; promote and support a safe work environment and safety-oriented culture by following all safety programs and guidelines
- Exhibit active leadership in order to model and support the company’s vision and strategies
- Develop strategic alliances and networks within assigned regions/markets in order to advance Alexandria Industries in the marketplace
- Directly represent assigned regions/markets on internal teams by supporting quoting and estimating activities when needed
- Partner with manufacturing leaders and departments to define and create achievable processes, rates and potential profitability targets
- Participate in contract review and lead-time reduction efforts
- Budget and manage customer, territory and gross margin percentage sales goals
- Develop and achieve sales goals outlined in the strategic plan
- Manage and document sales pipeline process and activities; investigation, prospecting, qualification, quotation, proposals, follow-up, etc.
- Support and partner with the marketing department in order to achieve the region/market goals
- Manage sales expenses and complete expense reports in a timely manner
- Manage customer contracts for all market customers (metal, supply agreements, )
- Partner with other account executives in order to meet region/market customer expectations as needed
- Manage and report on sales forecasts and updates as appropriate; on an immediate, 90-day, or annual basis
Customer Focus
- Work closely with customers and prospects to clarify prints, specifications, quality expectations,
- Develop and maintain strong internal and external customer relationships
- Partner with the internal operations team to continuously improve quality standards in order to provide products that exceed customer expectations
- Review customer satisfaction surveys and take action based on the feedback in order to develop and achieve customer satisfaction and retention goals
- Work with suppliers as directed to ensure the best value to the company and its customers
- Create good working relationships with all Alexandria Industries locations and work closely with them regarding business development strategies
OTHER JOB DUTIES (Not considered essential to the job)
- Perform all other related assignments (including special projects) as required in a professional and cooperative manner.
MINIMUM QUALIFICATIONS
- Education:
- Associates degree required, Bachelors degree preferred in an mechanical/manufacturing engineering discipline.
- Experience:
- 5 years of sales and business development experience
- Prior experience working in a custom manufacturing or engineering environment required
- Other required Knowledge, Skills, and Abilities:
- Driver's License and reliable transportation
- Ability to develop strong knowledge of business operations and procedures: aluminum extrusion, plastic injection molding, precision machining and other related manufacturing processes
- Strong computer skills (Microsoft Suite)
- Highly organized, self-motivated, with the ability to handle multiple tasks and meet deadlines in a fast-paced environment
- Credible, with excellent business acumen and high level analysis skills
- Strong team focus with the ability to work effectively in a professional and team environment
- Ability to provide strong servant leadership to support team members and lead and influence others
- Ability to take part in continuous education and training
- Ability to identify and promote solutions to support customer and business objectives
- Project management skills
- Self-directed, able to take initiative and exercise independent judgment
- Mature judgment and ability to handle sensitive situations and confidential information with professionalism
- Strong negotiation skills
- Strong time management and organization skills
- Ability to construct and lead presentations
- Good understanding of sales pipeline process; prospecting, lead generation, quotations,
- Ability and willingness to travel 20-40% of the time (includes local travel)
EQUIPMENT USED
- Office equipment (computer, phone, printer, scanner, copier and fax machine)
- Vehicle