Remote Data Entry & Chat Support Assistant

Remote Data Entry & Chat Support Assistant (Work from Home)

Job Type: Full-Time / Part-Time | Remote | Flexible Hours

Job Overview:

We are looking for a Remote Data Entry & Chat Support Assistant to join our team. This position combines data entry tasks and providing chat support to customers. You’ll play a key role in maintaining accurate records and delivering excellent customer service via live chat, all while working from the comfort of your home.

Key Responsibilities:

• Enter and update data into databases, spreadsheets, and CRM systems accurately
• Respond to customer inquiries via live chat, providing helpful and timely solutions
• Assist with order processing, account management, and general inquiries
• Maintain and organize digital records and files
• Verify and clean data to ensure accuracy and consistency
• Provide ongoing support and follow-up to customers, ensuring their issues are resolved
• Collaborate with the team to streamline processes and improve the customer experience
  
  

Requirements:

• Strong attention to detail and accuracy in data entry tasks
• Previous experience in data entry, customer service, or chat support is a plus (but not required)
• Excellent communication skills (written), especially for chat support
• Ability to multitask and manage both data entry and customer support duties
• Comfortable with CRM systems, chat platforms, and basic office software
• Must have a reliable internet connection and a quiet workspace for remote work
  
  

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