Treatment Coordinator

Do you have a smile that lights up the room? Diamond braces is looking for a Treatment Coordinator to help turn frowns upside down! Join our dental professionals for fantastic growth opportunities, top-notch benefits, and a team that feels like family - because who wouldn't want to work with a bunch of smile enthusiasts? Our offices are just around the corner, so come on down and help us create some world class grins. If you are ready to make smiles your business, we cannot wait to meet you!This position is full-time. Local travel between offices may be required. What you can expect with a career at Diamond Braces:

• Competitive salary bonus opportunities
• Health, Dental, and Vision insurance packages
• PTO
• 401(k) with company match
• Discounted orthodontic care for you and your family
• Ample growth & advancement opportunities
• Convenient locations

Essential Functions

• Answer phone calls and inquiries, utilizing verbal and written communication skills
• Manage appointments, optimizing patient flow
• Greet and present patients with necessary information and documentation
• Enter customer demographic information into the Patient Management Software following established protocols
• Import all corresponding information into Patient Management Software, ensuring accuracy and efficiency
• Verify Insurance Eligibility, policy usage and limitations; Follow up with patients on benefits and insurance coverage as needed
• Assist in updating and maintaining patient dental records
• Follow-up and maintain contact with patients who are unscheduled for treatment
• Provide support to dentists and staff as needed
• Drive personal and office performance by achieving goals as set by the company

*Bilingual is a plus

Who We Are At Diamond Braces, we believe in enhancing the quality of life through healthier smiles. Upholding our “No Smile Left Behind” philosophy, our mission is to offer orthodontic care that is founded on Affordability, Accessibility, and Amazing customer service (the ‘AAA Experience’).

* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.