What are the responsibilities and job description for the Claims CSR I Warner Robbins, GA position at Alfa Insurance Corporate Careers?
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Company Overview
Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior service and received the highest score in the Southeast region of the J.D. Power 2024 U.S. Auto Insurance Study, which measures customer satisfaction with auto insurance providers. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. .
Working as a Claims CSR I for Alfa Insurance offers a remarkable opportunity that extends beyond the mere task of processing claims. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.
Job Summary
As a Claims CSR I, you will play a vital role in assisting adjusters with the initial contact with insureds. You will be responsible for completing the necessary tasks to open, process, and close claims. Become a part of our dynamic team that is dedicated to helping one another.
Responsibilities
- Assist customers by taking and processing their claims.
- Assist the adjuster with the initial contact with insureds, and assist in completing the necessary tasks to open, process, and close claims.
- Perform functions necessary to assist adjusters to meet customer needs and conserve business.
Qualifications
- High school diploma required.
- Computer experience required.
- Minimum of 3 years’ work experience preferred.
- Professional telephone etiquette.
- Must have a professional appearance.
- Ability to spell correctly.
- Ability to perform job adequately by the end of 6 months.
Benefits/Perks
- Opportunity for annual performance bonus
- Discounts on your auto insurance (underwriting approval required)
- Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
- Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
- Short-term and long-term disability
- Flexible Healthcare and Childcare spending accounts for tax savings
- Opportunities for advancement
- Continuous training and support throughout your career with Alfa
- College tuition discounts at various colleges in Alabama
