What are the responsibilities and job description for the IT Operations Specialist I position at Alfa Insurance Corporate Careers?
Company Overview
Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior service and received the highest score in the Southeast region of the J.D. Power 2024 U.S. Auto Insurance Study, which measures customer satisfaction with auto insurance providers. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. s.
Working as an IT Operations Specialist I for Alfa Insurance offers a remarkable opportunity that extends beyond the mere task of printing, balancing, and distributing batch processing reports. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.
Job Summary
As an IT Operations Specialist I, you will play a vital role in monitoring and operating server computer systems. You will be responsible for managing batch processing to ensure quality output to customers and users. Become a part of our dynamic team that is dedicated to helping one another.
Responsibilities
- Train on the operation, monitoring, and controlling of mainframe, midrange, and server computer systems, including all related peripheral equipment, and reporting any problems that arise to the shift supervisor.
- Obtain a working knowledge of systems that process on the shift, balancing of processed output, and distribution of printed reports.
- Monitor mainframe, midrange, and server systems via remote terminal(s) under the supervision of the shift supervisor or senior operations specialist.
- Obtain a basic understanding of console commands, operating system(s), 3rd party software and Microsoft Office Products, specifically Excel functions.
Qualifications
- High school diploma required.
- A technical degree is desired, but not required.
- Reliable, dependable, and have a positive attitude.
- Excellent communication skills.
· Benefits/Perks
- Opportunity for annual performance bonus
- Discounts on your auto insurance (underwriting approval required)
- Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
- Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
- Short-term and long-term disability
- Flexible Healthcare and Childcare spending accounts for tax savings
- Opportunities for advancement
- Continuous training and support throughout your career with Alfa
- College tuition discounts at various colleges in Alabama
- Fitness center
- Onsite cafeteria
- Access to onsite childcare center
