What are the responsibilities and job description for the Technician II, Computer/Mobile Device/Network position at Alhambra Elementary School District?
JOB DESCRIPTION: To provide technical assistance, troubleshooting, and repair for all technology equipment used in the school District.
QUALIFICATIONS: Associate’s Degree, technical school, or one year experience in PC repair; basic knowledge of LAN design and troubleshooting; working knowledge of Microsoft and Macintosh OS server/client software; working knowledge of databases, queries, and programming; able to lift 50 to 75-pound items. A certificate in network administration, technician, server maintenance, or deployment is preferred.
RESPONSIBILITIES:
- Manage priorities with respect to support calls, trouble tickets, and schedule repairs and maintenance to ensure timely completion of the project.
- Maintain a high level of communication with District personnel with respect to scheduling, progress, and completion of projects.
- Maintain supplies and materials necessary for repairs.
- Upgrade, repair, troubleshoot, and service all District.
- Manage, install, configure, and maintain laser and network printers, Apple TVs, projectors, and SMARTBoards.
- Maintain and troubleshoot Uninterrupted Power Supplies (UPS).
- Configure, maintain, and troubleshoot library software, child nutrition software, Zone Integration Server (ZIS), SIF related agents, related databases, and queries.
- Configure and maintain backups of server and client data on a daily basis.
- Acquire and maintain any certifications necessary to perform assigned duties.
- Perform other duties as assigned.
SALARY: Twelve-month position, beginning salary Level 33, employee benefits in accordance with Board Policies.
EVALUATION: Performance to be evaluated in accordance with Board Policy on the evaluation of support personnel.
