What are the responsibilities and job description for the General Manager position at Alibi Bar and Lounge?
We are seeking a professional and experienced General Manager for Alibi Bar and Lounge located in the Liberty Hotel in Boston. We are seeking a well-versed candidate in all aspects of restaurant and bar management. The position demands a fun and dynamic individual who adeptly solves problems and can easily change environments with different pressures, requirements, and expectations of service. You will be expected to lead by example and uplift your staff during busy moments in our fast-paced environment. Ultimately, you will ensure that bar and lounge runs smoothly and guests have a pleasant experience, while promoting a great culture that inspires staff retention and loyalty.
The General Manager responsibilities include:
- Direct all hiring and training for the front of house team.
- Oversee and ensure that all company systems and policies are maintained
- Make sure all new employee go through the proper training and have all the necessary tools to be successful in their position.
- Enforce and maintain all labor laws and practices.
- Train values and maintain the integrity of the culture. Create a positive business energy and atmosphere while operating within acceptable and accountable business procedures.
- Oversee hiring, training, supervising, maintaining, and firing of all personal to operate facility. Institute and maintain employee policies, procedures, job descriptions and employee handbook.
- Oversee the day-to-day operations of the venue.
- Oversee purchasing of beverage, food, supplies, and services for the restaurant.
- Managing inventories and costs.
- Review and approve all invoices.
- Oversee cleaning and maintenance of the restaurant.
- Reviewing financial operations on a daily and monthly basis.
- Communication with Senior Operations Team on a regular basis.
- Set and oversee all venue performance metrics regarding revenues, labor, cost of goods, loss prevention and customer satisfaction.
- Ensuring guest service standards are followed and met by training and developing team members.
Minimum Qualifications:
- Passion and vision for hospitality and guest service
- Excellent Communicator, both verbal and written
- Demonstrable ability to multi-task
- Strong organizational skills
- Intense attention to detail with accuracy and consistency
- Ability to build effective relationships with a wide range of people
- Strong presentation skills
- Good knowledge of food, beverage & market trends
- Knowledge of RESY, Toast, MS Office, Tripleseat, Review platforms, and other software a plus
Benefits:
- Competitive salary - 80-90k range depending on experience
- Comprehensive benefit plans including dental and health for full time employees
- Matching 401k
- A great environment to work in surrounded by talented, hardworking, passionate, and fun people
- Tremendous growth opportunities