What are the responsibilities and job description for the Host/Hostess position at Alicart Restaurant Group?
The WOW Factor is What Sets Us Apart from the Others!
Carmine’s Iconic Family Style Italian restaurant has been serving up classic dishes for over 30 years! Our locations span from NYC & DC to Vegas, Atlantic City and the Bahamas. Our founder crafted Carmine’s with a singular vision: bringing his guests the “wow-factor” and making any meal feel like an Italian American wedding feast.
Carmine’s believes in authenticity, high quality and above all consistency across all our Restaurants. Come work with our team members who are animated, committed, and hardworking! We love to celebrate with our guests with the ultimate family style dining experience and live for the everyday excitement that comes along with working under pressure in a high-volume restaurant. We hope to find passionate, driven individuals who want to be with us long term and are interested in growing and becoming a family with us!
We are looking for a service minded Host/Hostess to complete our Front of Desk team for Carmine’s. Our Hosts/Hostesses have an inviting and warm personality and aims to please every guest who walks in our doors. Providing a welcoming and bright smile and making sure all guests are greeted promptly. As the first and last point of contact, our Host/Hostess are genuinely friendly, yet professional and tactful while engaging with every guest. The ideal candidates will have a professional demeanor with excellent communication skills, exceptionally organized, and succeed in a team-based environment.
Your Role with Us:
- As a Host/Hostess, you will set the stage for the guests first experience when walking through our doors; you will greet and say goodbye to every guest with a warm smile and provide thoughtful service.
- Act as a Brand Ambassador, engaging the guest about both Carmine’s and Virgil’s locations and inviting them back again for Special Events and Catering experiences.
- Work with the Maitre’d to ensure smooth service and seating arrangement for the entire restaurant.
- Answer phone and manage our Open Table reservation systems, in addition to moving tables together to accommodate large parties when needed.
- Create strong guest relationships as you seat guests in our dining room and help create an incredible first experience at our restaurant.
- Our host/Hostesses engage with our guests both indoors and outside the front door, explaining our menu, inviting them in to dine with us and ensuring each potential guest becomes a regular at our Restaurant!
- Thank our guest for dining with us creating that final last great impression!
We Are Looking for Candidates:
- Who are professional, personable, organized with a sense of humor and a strong passion for hospitality!
- With experience as a Host/Hostess highly preferred but not required.
- With experience operating OpenTable, RESY, or other reservations systems is a plus.
- Who are Fluent in English.
- Who are bright, warm, outgoing personality; upbeat and well groomed.
- With a desire to grow with the company and passion for excellence.
- With open flexibility to work various shifts.
- Able to speak clearly and articulately on the telephone, providing information and answering questions for callers and walk in guests.
The Perks:
- Exciting Career Paths
- Competitive Compensation
- Supportive Team Environment
- Medical & Dental Coverage
- Paid Time Off
- Free delicious employee family meals
- Employee discount in all our restaurants
*We’re proud to be an Equal Opportunity Employer.
