What are the responsibilities and job description for the Medical Front Desk Receptionist position at Align ENT + Allergy?
Greenwich Ear Nose & Throat is currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.
Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients.
Responsibilities
Benefits:
Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients.
Responsibilities
- Greet patients and visitors with a warm and welcoming demeanor
- Check-in patients, verify their information, and update electronic medical records accurately
- Answer phone calls, address inquiries, and transfer calls to appropriate personnel
- Schedule and confirm patient appointments, ensuring efficient time management
- Assist patients in completing necessary forms and understanding office policies
- Collect patient co-pays, process payments accurately, and maintain proper documentation
- Maintain the cleanliness and organization of the reception area
- Coordinate with medical staff to optimize patient flow and use of resources
- Insurance Eligibility
- High school diploma or equivalent
- Previous experience as a receptionist or in a customer-facing role
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency in using computer systems and basic office software
- Ability to handle a fast-paced environment and multiple tasks simultaneously
- Empathy, compassion, and professionalism in dealing with patients and their families
- Ability to work well as part of a team
- Reliability and punctuality in attendance
Benefits:
- 401(k) after a year of service
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
