What are the responsibilities and job description for the Medical Front Desk Receptionist position at Align ENT + Allergy?
BergerHenry ENT Specialty is seeking a motivated and friendly Medical Front Desk Receptionist to join our growing team. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing the administrative functions of the front desk. Your duties will include greeting patients, checking them in and out, scheduling appointments, and handling patient inquiries with professionalism and courtesy, and verify insurance coverage.
This is an excellent opportunity for someone who enjoys working in a dynamic healthcare environment and has a passion for helping others. At BergerHenry ENT Specailty Group, we are dedicated to providing comprehensive care for ear, nose, and throat conditions, as well as allergy treatments, and we need a team member who shares this commitment to patient care!
Requirements
This is an excellent opportunity for someone who enjoys working in a dynamic healthcare environment and has a passion for helping others. At BergerHenry ENT Specailty Group, we are dedicated to providing comprehensive care for ear, nose, and throat conditions, as well as allergy treatments, and we need a team member who shares this commitment to patient care!
Requirements
- High school diploma or equivalent; additional education in medical administration is a plus
- Previous experience in a medical receptionist or front desk role preferred
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to handle multiple phone lines and manage a busy reception area
- Proficient in using computer systems, including scheduling software and electronic medical records
- Knowledge of medical terminology and insurance processing is a plus
- Ability to maintain patient confidentiality and adhere to HIPAA regulations
- Positive attitude and a commitment to providing outstanding patient service
- 401 K
- Medical Coverage
- PTO