What are the responsibilities and job description for the General Manager - Hospitality position at ALIGN Executive Search?
The General Manager is responsible for the overall operation and performance of the property. This role requires a strategic leader who will drive profitability, enhance resident satisfaction. The GM will ensure that the property operates efficiently and adheres to all brand standards and regulations. If you have a passion for hospitality, strong leadership skills, and a proven track record in management, we want to hear from you!
What you will be doing :
- Lead, motivate, and develop staff to deliver exceptional resident experiences
- Conduct regular staff meetings and training sessions to ensure team alignment and skill development
- Oversee daily operations, ensuring adherence to policies and procedures
- Monitor and improve customer service standards, ensuring high levels of satisfaction
- Develop and manage the annual budget, including revenue forecasts and expense control
- Ensure maintenance of high standards of cleanliness and overall resident experience
- Collaborate with sales and marketing teams to develop effective strategies
- Monitor market trends and competitor activities to identify opportunities for growth.
- Conduct regular inspections of the property to maintain safety and quality standards
- Implement emergency procedures and ensure staff is trained in safety protocols
What you need to qualify :
DISCLAIMER : The compensation range represents a good faith estimate of what our client may pay for the position at the time of posting. Our client may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s gender or any other protected status.
