What are the responsibilities and job description for the Epicor Business Analyst position at ALIGN PRECISION - PHILADELPHIA, LLC?

Job Description

Job Title : Epicor ERP Business Analyst

Location : Philadelphia

Position Type : Full-time

Overview :

We are seeking an experienced Epicor ERP Business Analyst with Subject Matter Expert (SME)-level expertise in Epicor ERP systems. The ideal candidate will have a comprehensive understanding of Epicor's application in a manufacturing environment, with demonstrated experience throughout the full ERP lifecycle. This position plays a critical role in supporting, enhancing, and training staff on Epicor ERP, ensuring the system is aligned with the company’s business processes and compliance standards.

Key Responsibilities :

Epicor ERP Subject Matter Expertise : Leverage in-depth knowledge of Epicor ERP to provide business process expertise, technical support, and ongoing system improvements across various functional areas including finance, supply chain, production, inventory management, and more.
Training and Development : Develop and deliver effective Epicor ERP training for end-users across all business functions, tailoring content to different skill levels. Act as the go-to resource for questions and challenges related to system usage and best practices.
ERP Implementation and Project Management : Lead or participate in Epicor ERP implementation projects from scoping and planning through go-live and post-launch support. Implement best practices to optimize performance, ensure seamless integration, and enhance system efficiency.
Business Process Improvement : Work closely with cross-functional teams to identify opportunities for process improvements, system optimization, and the integration of best practices. Align Epicor capabilities with business needs to improve productivity, accuracy, and compliance.
Lifecycle Management : Manage the Epicor ERP lifecycle, from system design and implementation to upgrades, customization, and ongoing maintenance. Ensure system functionality aligns with business objectives and regulatory requirements.
Collaboration with IT : Serve as the liaison between business units and IT, working with internal stakeholders to translate business needs into technical specifications and ensuring effective communication throughout project lifecycles.
Compliance and Regulatory Adherence : Ensure that all ERP-related processes and workflows comply with industry regulations and internal standards, especially within regulated industries such as aerospace, defense, or medical device manufacturing.
System Troubleshooting and Support : Provide advanced troubleshooting support for Epicor ERP-related issues, resolving problems promptly to minimize business disruption. Collaborate with external vendors as needed to address system-related challenges.
Documentation and Reporting : Maintain comprehensive documentation of Epicor ERP processes, configurations, and changes. Develop detailed reports, dashboards, and metrics to help management monitor performance, track KPIs, and make data-driven decisions.

Qualifications :

Education : Bachelor’s degree in Business Administration, Information Technology, or a related field. A Master’s degree or relevant certifications (such as Epicor certifications) is a plus.

Experience : Minimum of 5-7 years of experience working with Epicor ERP in a manufacturing or regulated industry environment. Proven track record in ERP system implementation, business process optimization, and end-user training.

Industry Knowledge : Deep understanding of manufacturing processes, preferably in regulated industries (e.g., aerospace, defense, medical devices, etc.), and how these processes are managed through Epicor ERP.

Technical Skills : Strong proficiency in Epicor ERP modules, SQL databases, and report generation tools. Experience with system integrations, customization, and scripting is highly preferred.

Soft Skills :

Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.

Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment.

Leadership and team collaboration skills.

Ability to adapt to change and lead change management initiatives within the organization.

Why Join Us?

We offer competitive compensation, a dynamic work environment, and the opportunity to be part of an innovative and growing organization. This role offers the chance to make a meaningful impact on the company's ERP strategy and overall operational efficiency. If you have a passion for business systems and are looking for a role where you can leverage your expertise to drive improvement and growth, we encourage you to apply.

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