What are the responsibilities and job description for the Education Technology Specialist position at Align Technology?
Department: Clinical
Location: US-North Carolina-Raleigh
Description
This position is ideal for early to mid-career education professionals aiming to join Global Clinical Education as an Education Technology Specialist. The role involves managing the daily operations and maintenance of learning delivery systems and learning collaterals. In collaboration with a team of regional educational managers and clinical professionals, you will engage closely with our diverse markets and product offerings. This position is essential in shaping educational outcomes through your operational support for external customers, including Invisalign® and iTero™ providers, team members, and partners.
Role expectations
Review our Applicant Privacy Policies for additional information.
Global Diversity Statement
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Location: US-North Carolina-Raleigh
Description
This position is ideal for early to mid-career education professionals aiming to join Global Clinical Education as an Education Technology Specialist. The role involves managing the daily operations and maintenance of learning delivery systems and learning collaterals. In collaboration with a team of regional educational managers and clinical professionals, you will engage closely with our diverse markets and product offerings. This position is essential in shaping educational outcomes through your operational support for external customers, including Invisalign® and iTero™ providers, team members, and partners.
Role expectations
- Focal point of content management of the learning management system – Align Education Site powered by Docebo LMS as well as workflow guru for document management processes
- Maintain content quality, version control, and archival information of global educational content, and assist with regional needs
- Assist Instructional Designer to ensure all educational materials are on-brand, impactful and adapted appropriately to optimize interactivity on various media platforms – SCORM, mobile, video, social media, eLearning
- Manage the review and approval process for new and updated documents.
- Assist in the creation, modification, & management of a multitude of SCORM courses, how-to videos, instructional presentations, and quick-start guides
- Validate LMS user management, configurations/workflows, system performance and provide expertise to ensure optimal end user experiences
- Collaborate with regional education LMS counterparts providing global guidelines, best practices, and governance models ensuring standardized LMS operational processes are followed
- Provide second level responses to doctor and/or employee questions and issues from LMS service ticketing system as well as collaborate with internal stakeholders on scoping and priorities
- Measure LMS engagement data to identify and realize improvement opportunities
- Leverage strong eye for visual design, branding and LMS system UI/UX aesthetics to improve experience for end users
- Experience: 2 years of experience in a LMS management or LMS administration role
- Skills: Knowledge of instructional design principles or experience working closely with instructional designers
- Strong eye for design, typography, color theory and layout – bachelor's degree in Graphic design, Digital design, Visual arts or a related field a plus
- A collaborative mindset with excellent organizational and time management skills
- Ability to handle multiple tasks, managing competing priorities, and find innovative solutions to complex problems; sound judgment to know when to escalate issues
- Comfortable with multiple learning modalities such as video, documents, SCORM, and images
- Comfortable with various file formats, resizing high quality images, and basic graphic design concepts
- Software – experience with Articulate, Microsoft PowerPoint and Excel, and Adobe Photoshop
Review our Applicant Privacy Policies for additional information.
Global Diversity Statement
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
