What are the responsibilities and job description for the Sr. Product Manager, Platform Experiences position at Align Technology?
Sr. Product Manager, Platform Experiences
Department : Marketing
Employment Type : Full Time
Location : US-California-San Jose
Compensation : $169,000 - $196,700 / year
Description
We have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible.
As a Sr. Product Manager, you will have an exciting opportunity to contribute to the Align Digital Platform.
The vision for the Align Digital Platform is to connect those that seek dental care directly with dental providers, integrate various imaging devices, Align's state of the art proprietary software technology for 5D visualization, Big Data and AI-driven diagnostics, and treatment planning and monitoring.
This enhanced platform will offer a streamlined and integrated experience to key stakeholders including consumers, patients, general dentists, orthodontists, dental lab technicians, dental service organizations, universities, and public hospitals.
Role expectations
- Develop a deep understanding of Align customers (Dentists, Orthodontists, Labs, DSOs, etc.) through market research, industry tradeshows, customer visits and close relationships. Communicate and leverage this knowledge with cross-functional teams to assure understanding and buy-in.
- Have an intimate knowledge of your customer's job-to-be-done and the metrics that customers use to measure success when getting the job done.
- Need to deeply understand the customer's job-to-be-done and their metrics for success, continuously monitor the customer experience along dimensions "desired outcomes" that matter most to the customer.
- Have strong execution skills and ability to "drive" throughout the product lifecycle, from concept to launch.
- Be a proactive problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity.
- Work with the Portfolio teams to develop an integrated vision (as appropriate) for Invisalign, exocad and iTero products.
- Build business cases which encompass multi-year revenue projections, COGS estimates, market objectives, and strategic objectives (as relevant). Lead cross-functional team members to develop, socialize, and create buy-in of the business justification and solutions that will address the customer needs and opportunities.
- Performing and supporting limited marketing releases of new products and services
- Create a competitive land scape to understand Align position within the market, identify gaps and suggest actionable path to address those gaps.
- Establish tradeoffs between internal development and partnership activities - including contract negotiations and maintenance, product changes, forecasting and financials.
- Coordinating the needs across a multi-functional organization, including marketing, sales, operations, R&D, and customer services teams, while ensuring compliance with quality systems and regulatory requirements.
- Evangelize for the product by presenting to customer and user groups; represent the product at trade shows; sell product family roadmap internally; generate enthusiasm for the product.
- Create a team environment that encourages innovation.
- Be intellectually curious, technically savvy, and maintain a sense of humor and humility.
What we're looking for
Salary : $169,000 - $196,700
