Patient Coordinator

Align Well Patient Coordinator

We are a multi-disciplinary clinic seeking a Patient Coordinator. We are seeking a highly energetic, talented, professional and ambitious team member for a part-time position (with the potential of full-time). They should possess a commitment to excellent patient care, be a team player, self-motivated, detail oriented, have a polished professional attitude and a passion for aesthetic medicine (a plus). A positive attitude, high energy, willingness to serve clients & the ability to SELL products/services are all vital qualities amongst others described.

Job Responsibilities include:

· Promptly answering a high-volume of phone calls

· Accurately taking and delivering messages to appropriate providers and staff

· Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone

· Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays

· Maintains patient accounts by obtaining, recording, and updating personal and financial information

· Obtains revenue by recording and updating financial information, recording and collecting patient charges

· Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information

· Maintains knowledge of all providers' schedules and restrictions. Patient check-in and check-out

· Complete knowledge of all services and treatments performed at facility

· Office administration: including but not limited to stocking supplies, checking inventory, sanitization and facility maintenance, organization and making sure the surrounding environment of all suites are clean and welcoming

· Regularly attend, participate in and support training and staff meetings for the clinic.

· Must be able to maintain relationships with patients in person and on the phone

· Rooming patients, scheduling patient follow-ups, treatments, with excellent phone etiquette.

· Provide accurate, appropriate and immediate responses to all requests by clients

· Uphold the standards of sanitation and sterilization as directed by law and the clinic’s policies and procedures

· Must be able to perform other administrative tasks and duties when given by Doctors, Manager or Providers

· Organize office, restock amenities, and maintain a tidy environment

· Take initiative to present and sell products and services in a professional and proficient manner through product knowledge of multiple brands

· Must have a great personality and people skills, new grads welcome

Front Desk Receptionist Skills / Qualifications:

• Proven experience as an office assistant or in another relevant administrative role is a plus
• Knowledge of computer systems
• Working knowledge of office equipment
• Excellent organizational and time management skills
• Ability to multi-task
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office
• Friendly and compassionate disposition
• Dedication to maintaining confidentiality of all patient records

Education, Experience:

• University/college degree is an asset
• Clinic experience helpful but not required, will train the right candidate

Work Hours & Benefits:

• We are open Monday through Thursday 7am-6pm and Fridays 7am-1pm. Shifts vary, Monday, Tuesday and Thursdays are a MUST!
• We offer complimentary chiropractic care to our staff.
• Access to employee discount on products/services
• Hourly pay: DOE

Interested? The best part awaits, you haven’t even met us yet!

Send your resume and cover letter to office@alignhelena.com.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 18 – 24 per week

Work Location: In person

Salary : $17 - $20