iTero Inside Sales Representative

Join a team that is changing millions of lives. 

Transforming smiles, changing lives. 

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. 

Ready to join us?

About this opportunity 

As an iTero Inside Sales Representative you will identify, qualify, and sell to Customers to digitize their practices through iTero Scanners and Services. You will work to identify and prioritize target accounts within an assigned geography, drive growth by continually understanding business needs and maintaining a positive customer experience.  In this role, you will be instrumental in communicating with customers and field sales teams remotely from the Raleigh, NC corporate office

In this role, you will… 

Business Acumen and Communication

• Identify, research, and analyze accounts; build rapport and understand Customer goals
• Develop sales opportunities for iTero Scanners and Services within new and existing accounts via outbound calling and email communications
• Drive land, expand, and renew campaigns with target Customers
• Capture detailed information about Customers through interaction for future analysis

Customer Experience Focus

• Resolve customer inquiries promptly and effectively in fast-paced, team environment
• Develop and maintain positive relationships with each account, including staff, assistants and doctor by demonstrating practice focus based on integrity and trust
• Understand account needs to help identify gaps and recommend training, technical resources, and support to ensure customers are well-equipped to go digital
• Conduct virtual product overviews and demonstrations to help customer understand value proposition, capabilities, and buying opportunities

Collaboration

• Build and maintain strong relationships with field sales teams, ensure effective selling via detailed discussions on targeted accounts and smooth transitions of sales opportunities
• Partner with internal teams to execute sales and maximize Customer experience
• Develop and manage relationships with Field Sales representatives to drive

Other Responsibilities

• Effective attainment of assigned quota, business objectives, and assigned deadlines
• Ensure account activity, Customer data is accurate and updated throughout sales process
• Participate in proactive team efforts to achieve departmental and company goals
• Perform other duties as assigned

In this role, you’ll need… 

• Excellent oral and written communication skills
• Ability and comfort having business discussion (ROI, margins, marketing)
• Learning agility; must be willing and able to learn new technologies and business models
• Strong problem solving and multi-tasking skills
• Must be comfortable conducting business over the phone and email
• Proven record of successful sales achievements and competitive sales experience
• 2 years of Inside Sales experience, or other relevant experience required
• Proficiency with Salesforce and Microsoft suite of products
• EDUCATION: BS or BA in relevant field preferred and/or equivalent experience.

This is a hybrid role based out of the Raleigh, NC office. This position requires in-office attendance Tuesday-Thursday (8 am-5 pm).

Sound like a good fit?    

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.     

About Align   

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.    

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.    

We respect your privacy. Please review our Applicant Privacy Policies for additional information.   

Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.