What are the responsibilities and job description for the Application Support Specialist position at Aligned Development Strategies, Inc.?
We are seeking a Senior Applications Support Specialist with a minimum of 6 years or more of experience as a Senior Business Analyst or Technical Lead with experience in Requirements Engineering, Process Analysis, Testing, and Change Management. Strong working knowledge of Primavera P6 and SAS is required.
Key Responsibilities:
- Provide technical and operational support for two commercial off-the-shelf (COTS) products: Primavera P6 and SAS.
- Collaborate with stakeholders to gather requirements and optimize processes.
- Develop and implement customized solutions aligned with best programming practices.
- Conduct unit testing to validate solutions and assist in user acceptance testing.
- Follow change management protocols to transition new solutions into the production environment.
- Troubleshoot and resolve technical issues in alignment with service level agreement (SLA) metrics.
- Work closely with the IT team to deliver secure, on-schedule, and on-budget solutions.
- Mitigate security vulnerabilities by coordinating with IT Security and COTS vendors.
- Collaborate with vendors to maintain, support, and upgrade COTS applications.
Qualifications:
- Bachelor's Degree in Information Systems, Computer Science, Engineering, Business, or a related technical field.
- Minimum of six (6) years of relevant professional experience.
- Demonstrated expertise across key tasks and high-impact assignments, with the ability to plan and lead moderately complex technology projects.
- Strong working knowledge of Primavera P6 and SAS, including the ability to load, manage, and back up project files.
- Experience working with various operating systems, including Windows and Linux.
- Proficiency in P6, SAS, SharePoint, ServiceNow, OBIEE, Power BI, and Microsoft Office Suite (Word, Excel).
Candidates must be US Permanent Resident or Citizen. Candidates with H1 Visa currently living in the USA can apply.
Job Type: Full-time
Pay: $90,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Are you will to accept the salary range as identified?
- What is your availability to start work?
- This is a hybrid position, would you be able to be in office in Towson, MD multiple days a week?
- Do you have at least three (3) years of experience with Primavera P6 and SAS?
- Do you have experience with SharePoint and/or ServiceNow?
- Do you have experience with Microsoft Technologies such as Power BI and Microsoft Office Suite?
- Do you have experience with OBIEE?
Education:
- Bachelor's (Required)
Experience:
- hands-on: 6 years (Required)
Work Location: In person
Salary : $90,000 - $100,000