What are the responsibilities and job description for the Operations Manager position at Aligned Orthopedic Partners?
Operations Manager - WOSM
Who we are :
Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Operations Manager.
What you will do :
- Coordinate staff schedule for clinic coverage
- Assist providers with template changes
- Resolution of clinical complaints / issues
- Coordinate / oversee training for new hires
- Prep chart for clinic
- Answers phones and schedules appointments
- Greets patients, completion of registration forms, and gives instructions
- Schedule appointments and perform clerical duties associated with medical encounters.
- Maintain inventory supplies and order as appropriate
- Assist with maintenance of equipment, supplies, and treatment rooms
- Develop protocols and procedures to improve staff productivity
- Strong conflict resolution and de-escalation skills.
- Monitors overall workload in the offices and distributes work accordingly
- Monitors and responds to time off requests. Coordinates and ensures coverage for all tasks are filled in the case of vacations and / or sick days. Fills in when needed as front-line staff or operational flow oversight
- Ensure the provider's credentialing is maintained
- Maintain ER and On-call schedule
- Other duties as assigned
We'd love to hear from you if you :
Supervisory Responsibilities
This job has supervisory responsibilities, including overseeing the performance and workload of others. This position communicates disciplinary problems to the Manager as necessary and conducts disciplinary counseling sessions when needed.
Typical Physical Demands
The position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity are also needed to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Employees must have normal hearing range and eyesight to record, prepare, and communicate appropriate reports.
Typical Working Conditions
Normal office environment. Occasional evening or weekend work may apply.
What we offer :
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
Equal Opportunity Employer
Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
