What are the responsibilities and job description for the Contract Coordinator position at Alignment Healthcare?
Position Summary:
Alignment Healthcare is seeking a contract coordinator to support the network management contracting and operations function. The contract coordinator reports to the senior director of network management.
General Duties and Responsibilities
(May include but are not limited to)
- Assist in gathering information required for provider contracts, including rosters, W-9s, and credentialing information.
- Prepare contracting routing forms (CRFs) and notice of change (NOC) forms for the operationalization of new contracts, amendments, and provider changes.
- Coordinate with the credentialing department to ensure new providers are approved timely by Alignment Healthcare.
- Follow up with providers on the receipt of signed contracts and amendments.
- Assist with the negotiation and processing of patient specific letters of agreement (LOAs), as needed.
- Assist with contract and operations research needed for day to day activities as well as key initiatives.
- Assist with mailings, follow up calls, reporting, and tracking to support network expansion opportunities.
- Assist with maintaining the alternative language library for contracting.
- Maintain contract trackers and databases to ensure all contract provisions and terms are accurate and current.
- Assist with contract routing as needed.
- Facilitate running and building standardized reports to assist network management with monitoring contracting and operations performance and activities.
- Support standard operating procedure (SOP) and policy generation.
- Support the development and distribution of communications to internal departments and to external stakeholders.
- Assist with scheduling meetings, meeting preparation, minutes and logging projects
- Other projects and department administrative duties as assigned.
Minimum Requirements
- Minimum Experience:
- Minimum 3 years’ of experience in provider relations, customer service with an HMO or IPA, medical group, institutional provider, contracting, or comparable experience required.
- Education / Licensure:
- Bachelor’s Degree (preferred)
- Other:
- Strong analytic, quantitative, and problem-solving skills required.
- Excellent verbal and written communication skills required.
- Strong teamwork and interpersonal skills required.
- Proficiency with MS Word, Excel and PowerPoint required; Access database proficiency (preferred)
- Professional phone presence
- Able to multitask
- Able to complete assignments within a given timeframe
- Attention to detail
Conditions of Work
- Office Hours: Monday-Friday, 8am to 5pm. Extended work hours, as needed.
Essential Physical Functions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
- The employee frequently lifts and / or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
