Human Resources Manager - Bilingual

Organization- Ventana Big Sur, An Alila Resort

Summary

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

We are seeking a dedicated and bilingual (English and Spanish) HR Manager with a passion for creating an exceptional colleague experience. This role is ideal for a proactive and detail-oriented professional with at least two years of HR experience in a dynamic environment. The HR Manager will manage key HR functions, including onboarding, training and development, payroll, employee engagement, performance management, investigations, and compliance.

Key Responsibilities

• Employee Engagement: Develop and implement initiatives to foster a positive and inclusive workplace culture, recognizing and celebrating employee contributions.
• Performance Management: Oversee performance appraisal processes, provide guidance to managers, and support employee development plans.
• Investigations and Compliance: Conduct thorough and impartial investigations into employee concerns, ensuring resolution aligns with legal requirements and company policies.
• HR Compliance: Maintain up-to-date knowledge of employment laws and regulations, ensuring the resort remains compliant in all HR practices.
• Talent Acquisition and Onboarding: Collaborate with hiring managers to recruit and onboard top talent, ensuring a seamless integration into the team.
• Training and Development: Identify training needs, organize programs, and promote continuous learning opportunities for employees.
• HR Metrics and Reporting: Track and analyze key HR metrics to inform decision-making and enhance organizational effectiveness.
• Colleague Housing Management: Oversee and support the management of onsite colleague housing, ensuring a positive living environment for staff.
• Staffing and Internship Programs: Help manage various staffing and internship programs to attract and develop talent.
• Payroll Management: Ensure accurate and timely processing of payroll, resolving discrepancies, and maintaining compliance with relevant laws and regulations.
  
  

The Salary for this position is $66,000 – $86,000 per year.This is the pay range for this position at Alila Ventana Big Sur reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education.

Hyatt Is Proud To Offer Exceptional Benefits, Which Include

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off
• Medical, Dental, Vision after 30 days of employment
• 401K with company match after 1 year of employment
  
  

Ventana Big Sur colleagues enjoy

• Gas stipend for qualified candidates
• Complimentary daily meal
• Paid Meal Breaks
  
  

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• Fluent in English and Spanish
• 3 years of HR experience, preferably in the hospitality or luxury service industry preferred
• A proven ability to manage competing priorities and demonstrate effective time management.
• Strong knowledge of labor laws and regulations.
• Exceptional interpersonal and communication skills, with a talent for building trust and resolving issues.
• Passion for employee engagement and fostering a collaborative work environment.
• Experience with HR software and tools is a plus.
• Flexibility and adaptability to thrive in a dynamic, fast-paced setting.
• Excellent organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Certification in HR (e.g., SHRM-CP, PHR) is a plus.
  
  

Work Environment

• Requires flexibility to work evenings, weekends, and holidays.