What are the responsibilities and job description for the Director, Product Management | Leasing and Billing position at Aline?
Aline is seeking a strategic and execution-focused Director of Product Management – Leasing & Billing to lead the vision, strategy, and delivery of our core leasing and billing product lines. This role will own the end-to-end product lifecycle and drive development efforts that streamline occupancy management, optimize billing workflows, and elevate the digital experience for our senior living partners.
You’ll lead a high-performing team, collaborate across departments, and represent the voice of the customer to ensure our solutions deliver measurable value, operational efficiency, and a best-in-class user experience.
Responsibilities:
Own the Leasing & Billing product portfolio, with full accountability for roadmap development, delivery timelines, performance metrics, and strategic alignment with business goals.
Lead a team of Product Managers and Analysts focused on feature development, enhancements, and continuous improvements that drive accuracy, compliance, and ease of use across leasing and billing workflows.
Develop product strategy based on customer insights, data analysis, industry trends, compliance requirements, and internal stakeholder input.
Collaborate with Engineering, Design, and QA to translate product vision into executable development plans, ensuring scalable, secure, and reliable solutions.
Work cross-functionally with Customer Success, Sales, Implementation, and Support to gather feedback, prioritize needs, and align on go-to-market strategies.
Maintain strong understanding of regulatory requirements, lease structure variations, billing practices, and occupancy reporting unique to the senior living industry.
Drive feature prioritization and backlog grooming to deliver high-impact outcomes across lease automation, billing accuracy, invoicing transparency, and integration with finance systems.
Serve as an internal and external evangelist for the Leasing & Billing suite, including product demos, partner presentations, and user adoption planning.
Track product performance and usage metrics to validate success, identify friction points, and guide future iterations.
Coach and mentor product team members to build skillsets, drive accountability, and grow Aline’s product management discipline.
Qualifications:
7 years of progressive product management experience, including leadership roles.
Deep domain expertise in leasing and/or billing, ideally within SaaS, PropTech, FinTech, or senior care solutions.
Proven experience in full lifecycle product ownership — from ideation to delivery and iteration.
Strong technical acumen and comfort working closely with engineering and data teams.
Demonstrated ability to balance short-term delivery with long-term strategic planning.
Skilled in Agile methodologies, backlog management, and cross-functional communication.
Data-driven decision-maker with a passion for simplifying complex workflows.
Excellent written and verbal communication skills with a strong executive presence.
Experience navigating compliance-driven environments and optimizing systems for billing integrity and lease contract management.
Bachelor's degree required; MBA or related advanced degree is a plus.