Director of Admissions

Director of Admissions

The Director of Admissions is responsible for overseeing the admissions call center and the admissions
department. They are responsible for providing adequate training and supervision to the admissions
staff, and are also responsible for ensuring timely submission of documentation in the KIPU system. The
Director of Admissions is responsible for the daily operations of the admissions department and
ensuring there is 24/7 schedule coverage. This position is required to provide collaborative efforts with
other treatment providers and referral sources. Examples of duties include:

 Managing relationships with Outreach team and referral partners (Inbound and Outbound) to
ensure good client experience
 Coordinating with the finance and billing team on prospective and current client verification of
benefits, client financial policies, scholarships and other finance and billing issues.
 Fostering and maintaining good relationships with clinical leaders to ensure a client centered
experience on information regarding clinical programming, intake process, and experience while
in program at Vogue Recovery Center
 Directly recruit, train, and manage Admissions Representatives focused on helping prospective
clients get access to Vogue Recovery’s Drug & Alcohol Treatment Programs
 Revies all inbound recorded calls weekly and provide feedback to the team
 Maintain knowledge of the health insurance landscape and reimbursement process

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
 4-6 years of experience in Behavioral Health/Substance Abuse Admissions
 Bachelor’s Degree Preferred
 Previous experience with verification of benefits process and the ability to make quick admission
and financial decisions.
 Knowledge and experience with major healthcare payers
 Experience leveraging Call Tracking, CRM, and EHR software to manage admission process
 Knowledgeable of the recovery community and the needs of recovering persons (preferred)
 Ability to perform in a fast-paced environment of rapid growth and change
 Results driven, proactive individual
 Strong and clear communication skills with all teammates
 Results driven, proactive individual
 Punctual with meetings and project timelines

Language Skills:
Ability to read, analyze, and interpret human service periodicals, professional journals, technical
procedures, or governmental regulations. Ability to write reports, business correspondence, and analyze
policies and procedures. Ability to effectively present information and respond to questions from groups
of managers, clients, customers, and the general public.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Electronic Health Records;
Internet software; Payroll systems; Spreadsheet software and Word Processing software.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

Must have reasonable ability to do the following:
· Stand, walk and sit during assigned shift hours.
· Have the ability to manually handle patient belongings with gloved hands.
· Be able to manually assess a patient as part of a physical exam.
· Reach, climb or balance, stoop, kneel, crouch or crawl.
· Speak and have access to the special senses within normal limits (hear, taste, smell,
etc.) as it applies to patient care.
· Must be capable of lifting up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral
vision, depth perception and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as
negotiated to meet the ongoing needs of the organization.