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Collections Associate with Skilled Nursing Home Experience

ALIYA Healthcare Consulting
Skokie, IL Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/30/2025

Come join our AMAZING Team!

ALIYA Healthcare is a skilled nursing company located in the Chicago area.

Our goal is to raise the bar on quality care and provide a positive customer service environment.

Hiring a Full-Time Hybrid Schedule Collections Associate :

  • Competitive Base Pay and Commissions

Next Day Pay Available

Flexible Scheduling

Tuition Reimbursement

Medical / Dental / Vision Coverage

401K

And Many More..

Collections Associate Duties :

The primary responsibility of the Collections Associate is to contact delinquent customers via telephone and email to resolve overdue account balances and assist in payment processing. We are a first party collector and pride ourselves on our courteous and compassionate interaction with all of our customers.

Responsibilities include but are not limited to :

  • Establishes payment plans and follows up to ensure agreements are fulfilled.
  • Follows up on collection calls with customers (external and internal).
  • Performs day-to-day activities that ensure effective account management.
  • Performs reconciliations for accounts to maintain accuracy.
  • Works with customers in a proactive manner to resolve discrepancies.
  • Monitors changes in customer financial status and payment patterns.
  • Audits and maintains customer accounts to make sure terms are accurate and customer profiles have current information.
  • Performs other duties as assigned or requested.
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