Executive Administrative Partner

Description

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, this position can sit in Plano, TX or remote in the US.

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As a remote-first company, this position will sit in Plano, TX and will have the flexibility to work remotely often.

Position Overview:

Alkami is hiring an experienced administrative professional that enjoys working in a fast-paced, dynamic, and highly collaborative environment to join our team. In this role, the Executive Administrative Partner (EAP) will provide dedicated support to the VPs in the Technology team while working closely with the Executive Administrative Partner and Chief of Staff to the CTO.

The ideal candidate will be a strategic thinker with exceptional multitasking skills, a strong attention to detail, and the ability to anticipate needs while maintaining a high level of professionalism and confidentiality. This role is critical in ensuring the VPs’ productivity and fostering smooth daily operations.

Key Responsibilities & Duties:

Executive Support:

• ​​Manage complex calendars, scheduling meetings, appointments, and travel arrangements across multiple time zones.

Travel and Expense Management:

• Plan and coordinate domestic and international travel, including flights, accommodations, and itineraries.
• Prepare and process expense reports in a timely and accurate manner.

​Event Planning and Coordination:

• Organize team meetings, off-sites, and company events, including logistics, catering, and materials preparation.

Team Support:

• Serve as a liaison between the VPs and internal/external stakeholders, fostering strong relationships.
• Anticipate and address the needs of the executives and their teams to enable optimal productivity.

Ad Hoc Support:

• Maintain professional and technical knowledge by reviewing professional and industry publications and establishing personal networks.
• Partner with internal executive assistants and act as backup for others when needed.
• Handle sensitive information with utmost discretion and professionalism.
• Assist with other duties as they are assigned.

Qualifications:

• 10 years of professional administrative experience
• 5 years of demonstrated background working with VP level executives
• High attention to detail, high degree of urgency, a strong passion for excellence in work
• Enjoys working with collaborative teams and transparent communicators
• Ability to work in an environment that may require irregular or long working hours on occasion
• Ability to pivot quickly in a very fast-paced environment
• Proficient in Google Workspace: (Mail, Docs, Sheets and Slides) and Slack
• Exceptional written and verbal communications skills
• Exceptional organizational skills and the ability to prioritize multiple tasks 
• Bachelor’s degree preferred but not required

Desired Skills:

• Prior experience acting as an Executive Assistant at the VP level
• Former financial technology industry experience highly preferred
• Project management skills a plus

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

#LI-REMOTE

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Salary : $80,000 - $120,000