Description

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, this position can sit in Plano, TX or remote in the US.

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The Senior Product Manager plays a strategic leadership role within the product management team, driving large-scale technology initiatives and ensuring alignment across diverse business functions. This individual combines industry knowledge and expertise, technical skills, and management skills to lead a cross-functional Scrum team in designing, developing, and delivering key features and enhancements for our portfolio of core banking system adapters and integrations. This role will oversee the product backlog and ensure alignment with the organization’s business objectives, customer needs, and the broader strategic product and technology roadmap.

Key Responsibilities & Duties

• Partner with engineering teams to design, develop, and deliver integrations with core banking systems like Fiserv, Jack Henry, and FIS

• Oversee the development, implementation, and continuous improvement of the product roadmap, ensuring alignment with company vision and strategic objectives

• Define user stories, acceptance criteria, and ensure clear communication of requirements to the development team

• Manage relationships with third-party core providers to ensure seamless and compliant integrations

• Define business value, outcomes, KPIs, and reporting mechanisms to support large technology initiatives, contributing to measurable organizational impact

• Develop comprehensive, multi-year strategies to drive business objectives and prioritize initiatives across the product portfolio

• Engage and align senior executives around common business goals, using data and strategic insight to drive informed decision-making

• Act as the voice of the customer, leveraging feedback, analytics and insights to prioritize features that maximize customer value

• Collaborate with sales, marketing, customer success and other teams to ensure successful go-to-market strategies and user adoptionChampion the OKR (Objectives & Key Results) model or equivalent to track and measure progress toward goals

• Monitor sprint progress, maintain velocity metrics, and adjust priorities as needed to meet sprint goals and deliverables

• Standardize product management processes across the organization, promoting best practices in story writing, requirements gathering, and roadmap creation

• Mentor other product managers in effective product management techniques, including story development, roadmap creation, and outcome-driven product planning

• Lead the successful implementation of large-scale technology transformations, applying extensive experience in project and program management

• Manage complex, multifaceted business challenges, developing solutions that align with the company’s technology and business strategies

• Provide consulting and guidance on business transformation initiatives, including best practices for IT mergers, acquisitions, and integrations

• Deliver clear, compelling communications to diverse stakeholders, including written reports and presentations, to convey project status, key insights, and strategic recommendations

• Utilize strong interpersonal and presentation skills to foster collaboration and alignment within and across teams

• Apply a strong working knowledge of Atlassian products (Jira and Confluence), Google Docs, and other relevant tools to drive efficient workflow and documentation processes

• Leverage expertise in SCRUM and Agile methodologies to support software development teams and promote an agile mindset within product teams

Qualifications:

• Minimum of 12 years of experience in product management or a related field; or 8 years with an advanced degree

• At least 8 years of experience leading cross-functional technology products or programs

• Hands-on experience with core banking systems (e.g., Jack Henry, Fiserv, FIS) and APIs

• Experience working with banks or other financial institutions 

• At least 3 years of experience in standardizing processes within a product management organization

• Proven experience managing software development lifecycles in an Agile environment

• Comprehensive knowledge of project and program management principles, with a successful track record in large technology transformations

• Experience aligning senior executives and driving consensus toward business goals

• Demonstrated ability to create strategies that achieve business objectives and deliver value

• Strong communication skills, with experience conveying information to diverse stakeholder groups

• Desired Master’s degree in project management, business, or a related field

• Program Management Professional (PgMP) certification or equivalent

• Experience with business transformation initiatives, particularly in consulting roles

• Advanced understanding of business financial KPIs and their integration with strategic initiatives

• Experience working in an Objectives & Key Results (OKR) model

• Proficiency with Atlassian products (Jira, Confluence) and other product management tools

• Strong knowledge of Agile and SCRUM methodologies

• Advanced capabilities in Google Docs and product-related technologies

• Ability to mentor and develop other product managers in roadmap creation, story writing, and product strategy execution

• Bachelor’s degree in product management, business, information technology, or a related field, or relevant work experience

The Salary Range for this position is: $168,000 - $252,000

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

#LI-REMOTE

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Salary : $168,000 - $252,000