Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Position Overview:

Alkami is seeking a Staff Software Engineer, Technical Lead to help spearhead our Commercial Banking team. We're looking for dynamic and innovative individuals ready to lead and contribute to computer software systems, playing a pivotal role in the design process from inception to completion. The team mainly utilizes C#/.NET for backend development and Vue.js for frontend with some legacy projects in Ext.js. Strong proficiency in C# is highly desired.

The Technical Lead in the Engineering Department is responsible for leading sprints, the day-to-day activities of the team, mentoring team members and driving the engineering processes and practices within the department. This role requires a blend of strong technical expertise, leadership skills, and effective communication to collaborate with cross-functional teams.  The Technical Lead acts as a bridge between team members and management, ensuring that the team's needs are met and that management is informed of team progress.

This role offers an exciting opportunity to drive innovation and shape the future of digital banking solutions. If you're passionate about leveraging your skills to make a significant impact in the fintech industry, then we invite you to join our team and be part of our journey toward excellence.

Key Responsibilities & Duties:

• Own the end-to-end definition, design, development, delivery and quality for large feature sets, subsystems, or products.

• Deliver highly scalable, available, and fault-tolerant production applications.

• A SME (Subject Matter Expert) of the domain area that the team is responsible for.  

• Cross-functional collaboration around complex issues within Engineering, Product & Design

• Identify and mitigate potential risks and challenges that could impact product delivery, timelines or quality

• Support the team by mentoring team members, lead sprint planning, delegating work and assignments to team members and participate in project planning.

• Helps cultivate and remain accountable for the technical vision of the team 

• Write clean code and is able to lead code/design reviews

• Build architecture design, ensure the quality of architecture and design of systems, influence product roadmap, introduce new technologies and take ownership and responsibility over new projects.

• Participate in the entire application lifecycle, focusing on coding, debugging, testing, release and maintenance. 

• Set up and maintain environment configurations and monitor system health

• Respond promptly to on-call incidents, including troubleshooting and resolving critical

• disruptions to ensure minimal downtime

• Exemplary self-sufficiency by independently managing tasks, problem-solving, and meeting deadlines, while adapting to new challenges without supervision.

• Champion an API-first approach

Qualifications:

• Requires a minimum of 8 years of related experience in software development, or a related field; or 6 years and an advanced degree

• Expert programming skills in an object-oriented language such as Java or C# with proven work experience as a full stack developer

• Deep understanding of threading, concurrency, garbage collection, and experience identifying memory leaks and related issues by evaluating thread dumps.

• Strong experience with HTML, CSS, and modern Javascript frameworks like Vue, React, Angular

• Proven experience working at scale in high performance and high throughput systems. 

• Proven experience in leading technical features and projects with experience leading teams to deliver on-time as planned

• Proven experience in monitoring and supporting production systems, with proficiency in identifying and resolving issues, implementing proactive measures, and measurement tracking

• Advanced experience optimizing system performance, including the ability to troubleshoot bottlenecks and implement performance improvements

• Advanced experience in SQL and NoSQL databases such as SQL Server, Postgres, coupled with caching mechanisms. Designing data structures, optimizing, and maintaining systems, as well as effective caching strategies to enhance performance and responsiveness.

• Deep understanding and practical application of REST API best practices.  Proficiency in adhering to standards, ensuring security, scalability, and optimal performance

• Experience building and deploying applications using Kubernetes

• Experience and familiarity with mobile native application development or cross platform

• Experience building high-observable fault-tolerant systems  

• Participate in on call rotation

• Excellent communication and interpersonal skills.

• Strong problem-solving and decision-making abilities.

Desired Skills:

• Master’s degree in engineering, technology or related field

• Conflict resolution skills

• Workload management skills

• Experience in fintech, digital banking, or other highly regulated industries

• Experience working with SaaS offerings in the technology and financial industries

• Experience building and deploying applications on Amazon Web Services using Kubernetes

• Experience in cross-platform mobile development frameworks like Flutter

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

#LI-REMOTE

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.