Director, PMO

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.” Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users. As a remote-first company, this position can sit in Plano, TX or remote in the US.Follow us on Glassdoor and LinkedIn!Position Overview : The Director of Project Management Office (PMO) will be responsible for leading and overseeing the project management function across the Services Organization, reporting to the VP of Services. This role will ensure that projects are delivered on time, within scope, and aligned with the strategic objectives of the company. The Director will establish best practices for project management, optimize resource allocation, and drive a culture of continuous improvement within Alkami. This individual communicates to Executive Management on all projects within the program portfolio.Key Responsibilities & Duties : Leadership and Strategy :  Provide strategic direction and leadership for the PMO, ensuring alignment with organizational goals.Develop and implement PMO policies, processes, and standards that drive portfolio success.Coach and mentor project management practitioners and effectively share knowledge of best practices.  Coordinate deliverables with Project Managers, Implementation Specialists, and Directors in a direct and indirect reporting structure.  Governance :  Seek implementation efficiencies to meet or exceed the financial expectations established at project initiation.  Develop, implement, and govern project management processes, tools, templates, policies and metrics.  Monitor compliance with project policies and standards. Ensuring the planning, execution, and delivery of key projects and programs, adhere to timelines, budgets, and quality standards.Monitor portfolio performance and implement corrective actions as necessary to achieve Services objectives.  Resource Management :  Establish the PMO organization structure, hire and manage project staffing requirements in line with project objectives.  Optimize resource allocation across projects and teams, ensuring that the right skills are applied to the right projects.Lead recruitment, development, and performance management of the PMO staffStakeholder Management :  Collaborate with executive leadership and key stakeholders to identify priorities and align resources accordingly.Communication project status, risks, and issues to key stakeholders in a timely and transparent manner.Continuous Improvement : Create and analyze dashboards and performance metrics to identify insights and trends.Identify and implement improvements to enhance project delivery and efficiency.Foster a culture of innovation and continuous improvement in PMO and across ServicesLead look-back sessions to understand what went well and what needs improvement in future projects. Risk Management :  Proactively identify risks to key projects, programs and the overall portfolio. Use experience and knowledge to effectively mitigate. Manage the risk, issue and change resolution process, and work with other leaders to take corrective action as neededQualifications : PMP certificationExpertlevel knowledge of project and change management, methodologies, techniques, processes (e.g., Project and Portfolio Management Methodology – PPM). Budget, cost and profitability management skills.  Knowledge of resource management tools.  Ability to influence without authority.Flexible, adaptable and resourceful when managing changing timelines and multiple deliverables.  Demonstrated leadership ability to establish and manage a highperformance team.    Motivated to build relationships at executive levels with technology, solutions, customers and vendor groups.Desired Skills : Master’s DegreeExperience in Financial Services, specifically, commercial banking Cool Things to KnowNot Just Any Company : Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more. Work Authorization : We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.Recruiters : We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.Pay Transparency : As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states : California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. [$180,000.00 - $205, 000.00]The Important StuffAlkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.#LI-REMOTEJ.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com / awards.Job SummaryRequisition Number : DIREC002468Job Category : Client ServicesSchedule : Full-Time

Salary : $180,000 - $205,000