What are the responsibilities and job description for the Receptionist position at ALKEME Insurance?

Position Summary :

Receptionist position is primarily focused on providing front desk support, including answering phones and greeting guests. This role is essential for maintaining the overall functionality of the company by managing communication and administrative tasks efficiently.

Note : This position will be based in our Ladera Ranch, CA office 5x per week (Monday through Friday

Essential Duties and Responsibilitie

s : Answers and transfers all incoming call
s.Greets, announces, and verifies all guest
s.Performs reception duties in an efficient, professional, and courteous manne
r.Maintains regular consistent and professional attendance, punctuality, and personal appearanc
e.Manages, organizes, and updates relevant employee data and contact list
s.Coordinates company-wide daily catering under the general supervision of the Executive Assistan
t.Orders and maintains coffee and office supplie
s.Picks up, sorts, and distributes mail and deliveries on a daily basi
s.Designs fliers and invitations for company-wide events such as holiday parties and other events created by the Activities Committe
e.Maintains the company-wide communications board with items such as anniversaries, employee birthdays, job postings, catering, and company event informatio
n.Successfully operates a variety of standard office machines, including a personal computer and a variety of computer applications, phone, fax, shredding, and photocopy machine
s.Communicates and liaises verbally and in writing between visitors and staf
f.Performs other related duties as required or assigned.Knowledge, Skills, and Abilitie

Administrative tas

ks : Answering and directing phone ca

llsGreeting visitors and managing check-in proc

essScheduling appointments and managing calend

arsData entry into relevant syst

emsMail distribution and handl

ingFiling documents and maintaining reco

Customer service ski

lls : Professional demeanor and positive atti

tudeActive listening and understanding customer n

eedsAddressing customer inquiries and concerns effecti

velyResolving basic issues with a helpful appr

oach

Communication sk

ills : Clear and concise verbal communic

ationProfessional email writing and correspon

denceAbility to communicate effectively with colleagues and cl

ients

Computer profic

iency : Basic Microsoft Office Suite (Word, Excel, Ou

tlook)Familiarity with office management software (CRM systems if appli

cable)Ability to learn new software q

uickly

Organizational

skills : Prioritizing tasks and managing workload effe

ctivelyAttention to detail and a

ccuracyMaintaining a clean and organized wo

rkspace

Education & Exp

erience : High school diploma or GED cer

tificateAssociate degree or bachelor's degree p

referredAdministrative or clerical experience p

referredComputer pro

ficiencyOrganizational and time managemen

t skillsBasic mat

h skillsCalm and professional ap

pearance

Physical Demands and Work Env

ironment : Fast paced multi-tasking en

vironmentProlonged periods sitting at a desk and working on a

computerMust be able to lift up to 15 pounds

at times

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What are the responsibilities and job description for the Receptionist position at ALKEME Insurance?

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