Animal Care Manager

Job Title: Kennel Manager
Location: 708 Petigru Dr. Pawley Island, SC 29585
Job Type: Full-Time

Position Overview

We are seeking an experienced and compassionate Kennel Manager to lead a team of 8 dedicated staff members and over 350 volunteers in providing outstanding care for the dogs and cats in our busy kennel. The ideal candidate will have a strong background in animal care, a passion for supporting the health and well-being of animals, and exceptional leadership skills to ensure our team operates efficiently while upholding our core values of compassion, respect, responsibility, excellence, learning, and customer focus.

Key Responsibilities

Leadership & Management:

• Oversee daily operations of the kennel and ensure the team is aligned with organizational goals and values.
• Train, mentor, and supervise 10 employees to maintain a high standard of care and professionalism.
• Schedule shifts and manage staff performance to ensure adequate coverage and optimal efficiency.
• Foster a positive and collaborative work environment that promotes teamwork and growth.

Animal Care:

• Ensure all animals receive daily enrichment, behavioral assessments, and personalized care.
• Monitor the health and well-being of all animals, administering basic medical care when needed.
• Maintain accurate records of animal health, behavior, and care activities.
• Address and manage any behavioral concerns with appropriate interventions.

Facility Maintenance:

• Oversee and participate in daily cleaning tasks to maintain a safe, sanitary, and welcoming environment.
• Implement protocols for cleanliness and infection control to protect animal and human health.
• Ensure all equipment and supplies are stocked, functional, and properly maintained.

Customer Relations:

• Provide excellent customer service by interacting with clients in a friendly and professional manner.
• Communicate clearly with pet owners, volunteers, and staff about their/our pets’ needs, behaviors, and health updates.
• Handle concerns or complaints with empathy and problem-solving skills.

Core Values in Action:

• Demonstrate compassion by treating animals and humans with kindness and understanding.
• Show respect by valuing diverse perspectives and fostering a welcoming environment.
• Take responsibility for the quality of care provided and for supporting the team.
• Strive for excellence in every task, big or small, to exceed expectations.
• Encourage learning by staying informed on best practices and sharing knowledge with the team.
• Maintain a customer-focused approach by prioritizing the needs of clients and their pets.

Qualifications

• Education: High school diploma or equivalent required; advanced training or certifications in animal care, behavior, or management preferred.
• Experience: Supervisory or managerial role in a kennel, veterinary clinic, or similar setting is a plus.
• Skills:
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Solid knowledge of animal care, behavior, and basic medical protocols.
• Ability to multitask and remain organized in a fast-paced environment.

Physical Requirements

• Ability to lift up to 50 lbs and perform physical tasks such as bending, walking, and standing for extended periods.
• Comfortable working in an environment with animals, including exposure to noise, hair, and allergens.

What We Offer

• Competitive salary based on experience.
• Opportunities for professional development and continuing education.
• A supportive work environment rooted in shared values.

The chance to make a meaningful impact in the lives of animals and their owners.

Job Type: Full-time

Pay: $35,000.00 - $42,000.00 per year

Benefits:

• 401(k) matching
• Paid time off
• Professional development assistance

Schedule:

• Day shift
• Every weekend
• Holidays

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Pawleys Island, SC 29585 (Required)

Ability to Relocate:

• Pawleys Island, SC 29585: Relocate before starting work (Required)

Work Location: In person

Salary : $35,000 - $42,000