What are the responsibilities and job description for the Receptionist/Office Assistant position at All 4 Paws Pet Care?
Job Summary
All 4 Paws Pet Care is set to debut its new 10,000 square foot multifunctional pet care facility in West Hartford, CT this coming June 2025! Our team is seeking a very highly organized and professional Receptionist/Office Assistant to join our team. The ideal candidate will be the first point of contact for our clients and guests, providing exceptional customer service while managing front desk operations. This role requires strong time management skills, attention to detail, the ability to handle administrative tasks efficiently in a fast-paced environment and the ability to offer pet care knowledge to our clients.
Responsibilities
- Greet and assist clients and their pets in a friendly and professional manner.
- Manage incoming phone calls with excellent phone etiquette, directing calls as necessary.
- Schedule appointments and maintain an organized calendar for staff members.
- Perform administrative duties including data entry, filing, and document management.
- Assist with day care, boarding and grooming tasks as needed, checking in and checking out guests and ensuring guest records are accurate and up-to-date.
- Proofread documents for accuracy before distribution or filing.
- Maintain a clean and welcoming front desk area.
- Support office management tasks to ensure smooth daily operations.
Requirements
- Proven experience as a receptionist or in a similar administrative role in a pet care facility.
- Strong time management skills with the ability to prioritize tasks effectively.
- Familiarity with front desk operations in a day care, boarding or grooming setting is preferred.
- Proficient in computer software applications, including word processing, groomsoft, kennel-connect and spreadsheet programs.
- Excellent communication skills, both verbal and written.
- Ability to maintain confidentiality while handling sensitive information.
- Strong attention to detail with excellent proofreading skills.
- A positive attitude and a commitment to providing outstanding customer service.
Join our team as a FT Receptionist/Assistant where your contributions will be valued, and you will play an essential role in creating a positive experience for our clients.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Experience:
- Pet Care: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- West Hartford, CT 06110 (Required)
Work Location: In person
Salary : $19 - $24