What are the responsibilities and job description for the Aerial Lift Service Technician II position at All Access Equipment?
Who we are
All Access Equipment is a leader in selling and servicing specialized access equipment in North America. Our main products include tracked Mobile Elevating Work Platforms (MEWPs), trailers, and J.P Carlton stump grinders and chippers. We are the exclusive distributor of CMC aerial lifts in North America. We have a passion for helping businesses work safely, efficiently and in some of the most hard to reach places you can imagine. Check out our website at www.allaccessequipment.com
What we do
At All Access Equipment, we enable our customers to grow their businesses by offering a high-quality, unique product. We back that with our first class customer experience! Our Service Team works on customer-owned lifts and our rental fleet.
The job
Our service technicians provide maintenance in the shop and in the field for our unique line of aerial lifts. These machines make use of electrical, hydraulic and intelligent sensor systems to provide the safest, smoothest aerial lift experience for our customers.
Our technicians test and repair lifts in our clean, modern shop and in the field.
We provide preventive maintenance, annual inspections, and field service at the customer’s request.
High quality customer service is a big part of who we are. Our technicians may also assist our customers in person and on the phone when they have questions or need service for their lifts.
The expectation is that you have some experience working on automobiles, aircraft or other types of equipment. A strong desire to learn and grow in this industry will put you on the path to a great future!
Once qualified, service technicians may be asked to travel locally and within our territory (United States & Canada) to perform service in the field.
Who we are looking for
If you are highly motivated and love working on this type of equipment, this is the place for you! We love these machines, but we are much more than that. We are sharply focused on our customers and pay attention to every detail. When a hard problem comes up, we dig in hard until it's resolved.
If you’re an experienced mechanic, or equipment technician, this is a great opportunity to step up to the next level. This is a starter opportunity to take the leap into a broad and highly sought after industry. Our machines are a great combination of sensor networks (CANBUS), electrical controls, and hydraulic systems. Enough to keep you interested for a long time!
Job Responsibilities
All Access Equipment is a leader in selling and servicing specialized access equipment in North America. Our main products include tracked Mobile Elevating Work Platforms (MEWPs), trailers, and J.P Carlton stump grinders and chippers. We are the exclusive distributor of CMC aerial lifts in North America. We have a passion for helping businesses work safely, efficiently and in some of the most hard to reach places you can imagine. Check out our website at www.allaccessequipment.com
What we do
At All Access Equipment, we enable our customers to grow their businesses by offering a high-quality, unique product. We back that with our first class customer experience! Our Service Team works on customer-owned lifts and our rental fleet.
The job
Our service technicians provide maintenance in the shop and in the field for our unique line of aerial lifts. These machines make use of electrical, hydraulic and intelligent sensor systems to provide the safest, smoothest aerial lift experience for our customers.
Our technicians test and repair lifts in our clean, modern shop and in the field.
We provide preventive maintenance, annual inspections, and field service at the customer’s request.
High quality customer service is a big part of who we are. Our technicians may also assist our customers in person and on the phone when they have questions or need service for their lifts.
The expectation is that you have some experience working on automobiles, aircraft or other types of equipment. A strong desire to learn and grow in this industry will put you on the path to a great future!
Once qualified, service technicians may be asked to travel locally and within our territory (United States & Canada) to perform service in the field.
Who we are looking for
If you are highly motivated and love working on this type of equipment, this is the place for you! We love these machines, but we are much more than that. We are sharply focused on our customers and pay attention to every detail. When a hard problem comes up, we dig in hard until it's resolved.
If you’re an experienced mechanic, or equipment technician, this is a great opportunity to step up to the next level. This is a starter opportunity to take the leap into a broad and highly sought after industry. Our machines are a great combination of sensor networks (CANBUS), electrical controls, and hydraulic systems. Enough to keep you interested for a long time!
Job Responsibilities
- Perform Annual Inspections and service repairs on customer-owned and rental fleet aerial lifts
- Assist and train junior technicians in repair and diagnostics of lifts and other equipment
- Diagnose and repair hydraulic, electrical, and sensor issues on aerial lifts and other equipment in the shop
- Prepare, repair rental lifts prior to delivery
- Write repair reports describing the issue found and steps to resolve
- Use laptop computers and mobile phones to manage work orders, research technical documents, and track customer issues
- Safely transport equipment at our shop and at customer sites
- Participate in on-call rotation for field repairs (once qualified)
- Occasionally perform local pickup or delivery of machines in need of service
- Perform in-shop duties as required
Requirements
- 3-5 years troubleshooting and repairing electrical and hydraulic systems; preferred
- Field mechanic experience, highly preferred
- Must be able to use a Microsoft Windows based computer to interface with the machine diagnostics
- Must be capable of using an Android or iOS smartphone for using our field dispatch and communications tools
- High School Diploma or equivalent
- Valid driver's license and a satisfactory driving record
- Ability to lift, push or pull 70 pounds, climb, bend, kneel and work with arms raised
- Must be willing to travel locally and occasionally within the United States on short notice (once qualified)
- Desire to learn and grow in customer service skills and specialized aerial lift equipment technology
Desired Qualifications
- OSHA 10 card
- DOT health card
- Military maintenance training, a plus
- Certified fork truck operator (Class IV, V)
- Experience with sensor signaling protocols such as CANBUS
- Advanced technical studies such as automotive, aircraft maintenance, or heavy equipment
- Experience with Microsoft Windows and office tools
Benefits
- 401(k) and 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Pet Insurance
- Company Paid Life Insurance
- Supplementary Life Insurance
- FSA
- Legal Insurance
- Accrued Paid time off
- 10 Paid Company Holidays
- Parental leave
- Referral program
