What are the responsibilities and job description for the Dental Receptionist/Treatment Coordinator position at All Ages Dental Spa?
Job Overview
Monday-Thursday 8am-5pm with occasional Fridays 8am-3pm
We are seeking a dedicated and organized Dental Receptionist/Treatment Coordinator to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the dental office. This role requires strong communication skills, attention to detail, and proficiency in managing medical records and scheduling appointments.
Responsibilities
- Greet patients warmly and assist them with the check-in process.
- Schedule, confirm, and manage patient appointments efficiently.
- Maintain accurate patient records and files, including medical history and treatment plans.
- Process patient information using dental software systems such as Epic.
- Handle billing inquiries and insurance claims, including familiarity with ICD-10 coding.
- Perform 10 key typing for data entry tasks accurately.
- Answer phone calls promptly and address patient inquiries or concerns professionally.
- Collaborate with dental staff to ensure a seamless patient experience.
Experience
- Previous experience as a Dental Receptionist or in a similar customer service role is preferred.
- Familiarity with medical records management and dental office procedures is highly desirable.
- Knowledge of ICD-10 coding and medical coding practices is a plus.
- Proficiency in using dental software systems; experience with Dentrix is advantageous.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, to interact positively with patients and staff.
If you are passionate about providing excellent customer service in a dental setting and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- No weekends
Work Location: In person
Salary : $18 - $24