What are the responsibilities and job description for the Front Desk position at All American Barricades?
- Answering a high volume of calls on a daily basis (MUST complete Phone Request, Special Events or Daily Job forms)
- Serves visitors by greeting, welcoming, and directing them appropriately (Notifies company personnel of visitor arrival)
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Receiving and sorting daily mail
- Answer all emails in a timely manner
- Assist office manager as needed
- Complete work tickets for drivers on a daily basis
- Ensure all work tickets are returned and filled out properly
- All orders requested via email are to be sent a response with Delivery/Pickup confirmation and print email to attach with the work ticket
- Daily- Match all tickets with labor tickets and verify against driver log (Check off and initial)
- Daily- Final edit all tickets, scan, rename & move to customer file
- Daily- ALL tickets for following day MUST be made and put in drivers box outside
- MUST check tickets are complete by verifying equipment delivered vs equipment picked up
- MUST notify customer immediately of any missing equipment
- Ensure Arrow Board #’s are on ticket if used attached with the Inspection Check List
- AB/VMS boards MUST be logged into the white board when they are being used for rental and taken off when they are picked up for inventory purposes
- New customers- fax credit reference form to their references (follow up to ensure all documents are received back so we may begin working with the company)
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Company reserves the rights to add or change duties at any time
