What are the responsibilities and job description for the Support Specialist - Label Industry position at All American Label and Packaging?
We are seeking a talented individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional customer service and building strong relationships with our clients.
About the Role
In this role, you will be the primary point of contact for assigned customers, handling all inquiries, issues, and requests in a timely and professional manner. You will also be responsible for managing customer inventory programs, ensuring that orders are fulfilled efficiently and effectively.
Responsibilities:
- Provide exceptional customer service, responding to inquiries and resolving issues promptly and professionally.
- Build strong relationships with customers, understanding their needs and preferences.
- Manage customer inventory programs, ensuring that orders are fulfilled efficiently and effectively.
- Communicate with internal teams to ensure seamless execution of customer orders.
Requirements:
- High school diploma or equivalent required.
- Five years of customer service experience, preferably in the label printing industry.
- Label Traxx experience a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
