What are the responsibilities and job description for the Parts and Service Associate position at All American Trailer Connection, Inc.?
All American Trailer Connection is seeking a highly motivated and skilled Parts and Service Associate to join our team. As a Parts and Service Associate, you will be responsible for providing exceptional customer service and supporting the parts and service department in various duties. This is a full-time position with opportunities for growth and advancement.
Responsibilities include:
- Maintain parts showroom and inventory
- Complete inventory cycle counts
- Cashier customers for parts sales and service work orders
- Ability to suggestive sell parts and service to customers
- Complete trailer hookup process with new trailer sales
- Contacting customers in the case of additional work to relay the details and extra costs.
- Developing cost estimates, logging needed parts, and the time needed for repairs, and scheduling the most appropriate Service Technician.
- Complete Warranty cases in a timely manner
- Focusing on customer retention by building relationships
- Keeping track of service and inventory records
- Contacting clients regarding the status of Trailers
- Performing post-repair services (trailer delivery, quality checking, etc.)
Requirements:
- Previous experience with trucks and trailers is a plus
- Strong negotiation skills to procure necessary parts and services
- Proficient in data entry and computer systems
- Mechanical knowledge to assist with Trailer repair and fabrication
- Excellent customer service skills with the ability to communicate effectively
- AATC will require a background check, and reserves the right to drug screen all of its employees at random.
- Valid driver’s license
- Must maintain a professional appearance
Job Type: Full-time
Salary: $20-$25hr plus Bonus based on achieving store goals
Benefits:
- 401(k) w/ Employer Matching
- Health Insurance
- Dental & Vision insurance
- Life Insurance
- Up to Three Weeks of PTO
- Paid Holidays
*Benefits received are affected by length of employment with All American Trailer.
Schedule:
- Monday - Friday 9am-5pm
- Saturday 9am-1pm
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- Weekends as needed
Experience:
- Retail sales: 3 years (Required)
Ability to Relocate:
- Palm Springs, FL 33461: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25
