What are the responsibilities and job description for the Front Desk Clerk position at All Care Dental?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team at a vibrant resort. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires a blend of hospitality skills, attention to detail, and the ability to manage various front desk operations efficiently.
Responsibilities
- Greet and welcome guests upon arrival, ensuring a friendly and positive first impression.
- Manage check-in and check-out processes efficiently while maintaining accurate records.
- Handle guest inquiries, requests, and complaints with professionalism and courtesy.
- Perform night audit duties as required, ensuring financial accuracy and reporting.
- Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively.
- Operate phone systems with excellent phone etiquette, addressing calls promptly and professionally.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Assist in managing reservations and room assignments using hotel management software.
Skills
- Strong guest relations skills with a focus on hospitality excellence.
- Experience in front desk operations or hotel management is preferred.
- Proficient in customer service with the ability to handle challenging situations gracefully.
- Familiarity with night audit procedures is a plus.
- Bilingual candidates are encouraged to apply for enhanced communication with diverse guests.
- Excellent phone systems knowledge and etiquette for effective communication.
Join our team as a Front Desk Agent where your contributions will create memorable experiences for our guests!
Job Type: Part-time
Pay: $22.40 - $23.81 per hour
Expected hours: 15 per week
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Ability to Commute:
- Fremont, CA 94538 (Required)
Ability to Relocate:
- Fremont, CA 94538: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $24