Demo

Front Desk Clerk

All Care Dental
Fremont, CA Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/25/2025

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team at a vibrant resort. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires a blend of hospitality skills, attention to detail, and the ability to manage various front desk operations efficiently.

Responsibilities

  • Greet and welcome guests upon arrival, ensuring a friendly and positive first impression.
  • Manage check-in and check-out processes efficiently while maintaining accurate records.
  • Handle guest inquiries, requests, and complaints with professionalism and courtesy.
  • Perform night audit duties as required, ensuring financial accuracy and reporting.
  • Maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively.
  • Operate phone systems with excellent phone etiquette, addressing calls promptly and professionally.
  • Collaborate with other hotel departments to ensure seamless guest experiences.
  • Assist in managing reservations and room assignments using hotel management software.

Skills

  • Strong guest relations skills with a focus on hospitality excellence.
  • Experience in front desk operations or hotel management is preferred.
  • Proficient in customer service with the ability to handle challenging situations gracefully.
  • Familiarity with night audit procedures is a plus.
  • Bilingual candidates are encouraged to apply for enhanced communication with diverse guests.
  • Excellent phone systems knowledge and etiquette for effective communication.

Join our team as a Front Desk Agent where your contributions will create memorable experiences for our guests!

Job Type: Part-time

Pay: $22.40 - $23.81 per hour

Expected hours: 15 per week

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

Ability to Commute:

  • Fremont, CA 94538 (Required)

Ability to Relocate:

  • Fremont, CA 94538: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $24

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