What are the responsibilities and job description for the Bilingual Front Office Coordinator position at All Care Therapies?
Company Description
All Care Therapies is currently seeking a Front Office Coordinator to join our dynamic Outpatient Physical Therapy clinics! This is an exciting opportunity to join an evolving team, serving our community since 2009. As a leader in the rehabilitative care industry, we strive to continually bring solutions to address the evolving challenges of therapy providers. Offering a fun atmosphere of growth and a team dedicated to serving all people from all walks of life.
Job Description
The Front Office Coordinator will provide general office support with various clerical activities and related tasks, including but not limited to:
- Receiving and answering emails, telephone calls, and mail for the facility.
- Scheduling appointments for patients and clinicians.
- Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
- Checking and verifying information on patient medical records.
- Coordinating admissions and discharge of patients.
- Consulting with clinicians about patients' medical records.
- Ensuring that forms and documents are correctly filled in.
- Handling complaints and queries professionally.
- Provide occasional translation to caregivers and staff
We set standard base pay ranges for all roles based on function and level. Final offer is determined by multiple factors including, skillset, work experience and languages, and may vary from the amounts listed below.
The pay range for this position is: $18-$19/hr
Qualifications
- Excellent customer services skills
- Strong verbal and written communications skills
- Must be detail-orientated and have thorough follow-up skills
- Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
- ******MUST BE BILINGUAL (Spanish/English) ****
- Office Hours: Mon-Fri 8:00AM-5:00PM
- Office location: 599 S Barranca Ave ste 555, Covina, CA 91723
Additional Information
All your information will be kept confidential according to EEO guidelines.
All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Salary : $18 - $19
