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Development and Volunteer Coordinator

All Classical Radio
Portland, OR Volunteer
POSTED ON 4/1/2025
AVAILABLE BEFORE 4/28/2025

All Classical Radio seeks a dynamic, detail-oriented Development and Volunteer Coordinator who will oversee scheduling and project supervision for volunteers, and support fundraising tasks and community engagement initiatives.

The Development and Volunteer Coordinator is the primary position responsible for stewarding relationships with the organization's volunteers and community advisors to help guide their schedules and work with the station. The Coordinator will assist with day-to-day aspects of development and fundraising including data entry, mailings, fundraisers, and special events. This position also supports station-hosted and rental events serving visiting performers, community partners, and key stakeholders.

The Coordinator will play an essential role in fulfilling All Classical Radio's vision and initiatives as the primary staff liaison for volunteers, and the initial point of contact for events including station-hosted events, community engagement opportunities, and rentals of the station's facilities. The ideal candidate must be a highly organized, motivated self-starter who can both lead and collaborate with diverse stakeholders. The Coordinator's day-to-day development and fundraising tasks will include but are not limited to donor correspondence, mailings and materials preparation, donation and data entry, and on-air fundraiser support. The successful Coordinator will bring excellent communication and customer service skills and enjoy working with a highly functioning team of exceptional colleagues.

This is an in-person / in-office position which will require some early morning, evening, and weekend hours.

All Classical Radio is one of America's top classical music and arts networks, broadcasting from the heart of Portland, OR. The station serves over a quarter of a million local listeners in Oregon and SW Washington weekly and millions of listeners worldwide via mobile app and online streaming. You will be part of a daily collaboration with station leadership and colleagues, where you use your talents and skills to bolster the strengths of this vibrant radio station, carrying out All Classical Radio's mission to build a cultural community and provide access to the arts for all. All Classical Radio's newly built headquarters in KOIN Tower in downtown Portland brings unprecedented opportunity to involve community members in this service, and in All Classical's role as a pillar of the arts ecosystem.

Pay is competitive and dependent upon qualifications and experience. The expected salary range is $20.68 / hr. - $24.33 / hr. Generous benefits package includes : 100% employer paid health insurance (medical, dental, vision) for employees and their spouses / partners / dependents; 2% 401(k) employer match; starting PTO of up to 29 days per year. This position is covered by a collective bargaining agreement.

Resume and cover letter are required as part of application. Applications due by February 7, 2025.

All Classical Radio is an equal opportunity workplace - we do not discriminate on the basis of actual or perceived race, color, sex, gender identity, ethnicity, national origin, religion, age, marital or familial status, appearance, sexual orientation, principal language, veteran status or disability. Prospective or current employees may notify the appropriate local, State or Federal agency if they believe they have been the victims of discrimination. This policy applies to activities related to recruiting, retention, training, promotion, or separation. For more information about All Classical Radio please see our history on the About page at www.allclassical.org .

Position open until filled. No phone calls or drop-ins, please.

Requirements

Volunteer Coordination and Oversight (40%)

1. Oversee all volunteer scheduling including front desk reception, Thursdays @ Three ushering, and special events.

2. Maintain accurate volunteer records including but not limited to :

  • Routinely verifying accuracy of all contact information
  • Entering skills, interests, and contact history in donor and / or volunteer database
  • Collecting volunteer paperwork including but not limited to confidentiality agreements and background check verifications, and maintaining electronic and print copies as needed
  • Reporting on volunteer hours by project as requested by management

3. In collaboration with Management and Community Engagement team, establish and carry out volunteer recruitment activities such as :

  • Surveying staff routinely for volunteer needs / opportunities
  • Identifying and recommending recruitment opportunities
  • Screening and interviewing new volunteers identified through recruitment or unsolicited inquiries
  • 4. Onboard and train volunteers, including :

  • Facilitate background checks for all new volunteers
  • Communicate organizational policies
  • Execute training and re-training for regular volunteer duties including reception, event duties, donor support, etc.
  • Maintain all volunteer training materials (e.g., handbooks, SOPs).
  • 5. Maintain working knowledge of all key volunteer tasks and projects

    6. Oversee Community Advisory Group including leading quarterly meetings, tracking attendance, recording and providing meeting notes, recruitment, etc.

    Community Engagement and Donor Support Assistance and Miscellaneous (40%)

  • Participate in donation processing and data entry in database (volume varies seasonally).
  • Assist in donor acknowledgements as needed, including letter preparation.
  • Field incoming listener and donor support phone calls and emails.
  • Participate in rotating on-call schedule, generally to include 4-6 weekend hours monthly dedicated to responding to listener / donor inquiries, and special projects as requested. On-call duties may be fulfilled remotely.
  • Provide on-air fundraiser support, including morning, evening, and weekend hours.
  • With Marketing, oversee Gift Shop management, including merchandise inventories and order fulfillment.
  • Support audience and event management for weekly live in studio concert broadcast show Thursdays @ Three.
  • Periodically represent the station at external / community events.
  • Other duties as assigned.
  • Event Coordination and Oversight (20%)

    1. In collaboration with the Development, Operations and Marketing departments, coordinates the event opportunities to maximize the use of All Classical Radio's new media arts center.

    2. Serves as initial point of contact and liaison for All Classical Radio's performance space at KOIN Tower including both station-hosted and rental events. Including but not limited to :

  • Field and manage rental inquiries and present recommended schedule to management on a regular basis.
  • Maintain internal events calendar of station spaces including staffing requirements.
  • Oversee checklist for event preparation, production, and cleanup including volunteer and staff requirements, timelines, and debrief protocols.
  • Communicate any special event needs to department leads as required (e.g., extra security, special accommodations for accessibility, vendors to contact, etc.).
  • Coordinate event volunteers including scheduling and orientation.
  • Ensure that all spaces are clean and functional before and after events, and liaise with management if cleaning, support, or repair is required.
  • Organize aspects of events as assigned (in tandem with management) including but not limited to catering, technology requirements, staffing, set up, building requirements, RSVPs, nametags, etc.
  • Required Qualifications and Functions

  • 21 years or older and able to obtain and maintain an OLCC server's card
  • A minimum of three years of professional experience working with diverse communities in public-facing, customer service roles
  • Experience scheduling, supervising, and recruiting volunteers
  • Ability to work both independently and collaboratively under deadline pressure
  • Ability to effectively lead meetings
  • Professional, friendly, personable, and enthusiastic; a hard worker demonstrating reliability, creativity, and the ability to self-manage
  • Available and willing to work evenings and weekends as needed including fundraisers, special projects, and events
  • Displays excellent written and verbal communication skills in working with coworkers, volunteers, customers, and contractors, including the ability to communicate effectively and remain calm and courteous under pressure, and confidence in conveying All Classical Radio's mission values
  • Ability to prioritize multiple tasks, manage time and stress levels, adapt to shifting priorities, and proactively solve problems, while maintaining a positive attitude
  • Readily build and maintain positive relationships with sponsors and colleagues
  • Strong PC computer skills, including proficiency in Microsoft Office Suite programs (or similar)
  • Highly attentive to detail
  • Commitment to maintaining confidentiality as required in Company policies.
  • Consistently demonstrates regular and reliable attendance
  • Preferred Qualifications

  • College degree
  • Familiarity and experience with one or more CRM / database systems
  • Familiarity with Adobe Creative Cloud tools
  • Knowledge / experience with marketing tools and practices is a plus, such as WordPress web editing, graphic design, video / photography capture / editing, social media
  • Interest in and commitment to the core values of public service media
  • Knowledge, love of, and excitement for classical music and the arts; background in music and art is a plus
  • Familiarity with nonprofit and arts organizations in Portland / Pacific NW is a plus
  • Demonstrated success in events scheduling and management is a plus
  • Physical requirements

    The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be available for qualified individuals as necessary and determined through the interactive process.

    The employee must frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to walk and effectively communicate with staff, volunteers and the community. The employee is frequently required to stand for extended periods of time and reach with hands and arms. The employee is occasionally required to sit; use hands to finger, handle, or feel while conducting fine motor tasks and operating equipment; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

    Salary Description

    20.68 / hr. - $24.33 / hr.

    Salary : $21 - $24

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    Job openings at All Classical Radio

    All Classical Radio
    Hired Organization Address Portland, OR Full Time
    Job Type Full-time Description Please note, All Classical Radio is not currently actively recruiting for an On Air Host ...
    All Classical Radio
    Hired Organization Address Portland, OR Full Time
    Job Type Full-time Description Please note, All Classical Radio is not currently actively recruiting for an On Air Host ...

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