What are the responsibilities and job description for the Supervisor position at ALL CLEAN FACILITIES SERVICES LLC?
Introduction: The Operations Manager is a full-time salaried position that carries a nonexempt status in the department of Operations. The Operations Manager reports directly to their assigned Portfolio Manager with a dotted line to the Sr. Vice President of Operations. He or she has key relationships with the following:
- On-site customers
- Vendors and hourly associates
- Portfolio Manager and Sr. Vice President of Operations
- Administrative and Payroll staff
Job Summary: Under the direction of the Portfolio Manager, the Operations Manager is responsible for managing the performance of service operations in an assigned area. Duties include:
- Hiring, training, and supervising hourly associates
- Conducting quality assurance reports of areas to ensure that the quantity and quality of work meet company standards and specifications Portfolio Manager
- Directly perform some project work, including carpet cleaning, tile scrubbing, strip and waxing floors, pressure-washing, and other related work
Minimum Job Specifications:
Education: To qualify for the position of Operations Manager, you must have a high school diploma or equivalent training. College or specialized technical training or knowledge is preferred.
Experience: The position of Operations Manager requires one to two years of experience in managing hourly personnel in a service industry.
Skills: The Operations Manager position requires the following:
- Leadership and supervisory skills which include the recruitment, training and supervision of hourly personnel.
- Good oral and written communication skills
- Excellent customer service skills
- Proficiency with Microsoft Outlook, Word and Excel
Scheduling: The Operations Manager schedules and maintains property schedules in accordance with work specifications. Ensures that positions are properly staffed. Generates work schedules and reassigns workers to cover absences. Submits overtime requests to the Portfolio Manager.