Operations and Office Manager

Office Management:

• Oversee daily office operations, including scheduling, customer communication, and administrative tasks.
• Manage phone calls, emails, and text messages from customers and team members.
• Process invoices, payments, and maintain financial records.
• Coordinate with suppliers and vendors for inventory and equipment orders.

Operations Management:

• Schedule and dispatch pool technicians efficiently.
• Monitor job progress and ensure timely completion of services.
• Assist in hiring, training, and managing field staff.
• Ensure compliance with company policies, safety regulations, and service standards.
• Handle customer inquiries, complaints, and service follow-ups.

Qualifications:

• Experience in office management, operations, or dispatching, preferably in the pool, landscaping, or home services industry.
• Strong organizational and multitasking skills.
• Excellent customer service and communication abilities.
• Proficiency in scheduling software, QuickBooks, and Microsoft Office/Google Workspace.
• Ability to problem-solve and manage a team effectively.

Summary

We are a trusted swimming pool service company dedicated to providing top-quality cleaning, maintenance, and repair services. We pride ourselves on excellent customer service and efficiency. We’re looking for a highly organized and proactive Office & Operations Manager to oversee daily office functions and field operations, ensuring smooth business operations and customer satisfaction. Bonus opportunities available.

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Schedule:

• 10 hour shift
• 8 hour shift

Work Location: In person

Salary : $40,000 - $65,000