Customer Service Representative

Job Description

Job Description

Veterinary Customer Service Representative- Full Time

At All Creatures Animal Hospital, we take culture and teamwork seriously! We want you to love your job and are looking for a Full-Time Customer Service Representative to join our team. We are a busy practice, but we are big on fun, laughter and WOW service. Do you want to make a difference in the lives of animals and their pet parents? At All Creatures Animal Hospital, we strive to do that every day. If you are looking for opportunities to grow, then this is the right place for you.

At All Creatures Animal Hospital, we fully utilize our support team and all of their professional skills in a supportive team environment. We are seeking a positive, enthusiastic, self-motivated team player for this position. Detail oriented, articulate and practices strong customer and patient care skills. Our practice management software is Cornerstone.

We are a full-service veterinary practice that offers top quality medical care. Our package includes Health / dental vision and life insurance, 401K, PTO, paid holidays and an employee discount.

Hours of operation : Mondays and Wednesdays 7 : 30am to 7 : 00pm, Tuesdays, Thursdays, and Fridays 7 : 30am to 5 : 30pm. Saturdays 8 : 00-4 : 00pm

POSITION SUMMARY : The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services. Schedules client visits and drives the flow of clients and pets through the hospital to aid the productivity of the veterinary medical team. Ensures good communication with the clients, and coordinates the care of the pets, influencing clients to return and refer their friends and families.

Benefits Include :

• Employee Assistance Program
• 401K
• Medical
• Dental
• Vision
• Voluntary Life and AD&D insurance, long-term care, Accident, Critical Illness, and Hospital Indemnity Employer Paid Life and AD&D
• Eligible for performance-based bonus

10698}