What are the responsibilities and job description for the Collections Specialist position at All Dry Services of Atlanta?
Pay Rate: $20–$22/hour
We are seeking a reliable and motivated Collections Specialist to join our team. In this role, you will be responsible for contacting clients to collect outstanding payments and helping to resolve billing issues in a professional, customer-focused manner. The ideal candidate is persistent, organized, and committed to providing excellent customer service.
Responsibilities:
Contact clients via phone, email, and written correspondence to collect overdue payments.
Previous experience in collections, billing, or a related administrative role.
We are seeking a reliable and motivated Collections Specialist to join our team. In this role, you will be responsible for contacting clients to collect outstanding payments and helping to resolve billing issues in a professional, customer-focused manner. The ideal candidate is persistent, organized, and committed to providing excellent customer service.
Responsibilities:
Contact clients via phone, email, and written correspondence to collect overdue payments.
- Negotiate and establish acceptable payment arrangements.
- Maintain accurate records of collection activities.
- Provide exceptional customer service while handling sensitive financial matters.
- Collaborate with internal departments to resolve account discrepancies.
- Follow up consistently on delinquent accounts to ensure timely payment.
Previous experience in collections, billing, or a related administrative role.
- Familiarity with insurance claims and processes is a plus.
- Strong communication and negotiation skills.
- Proficiency with Microsoft Office and general administrative tools.
- Ability to maintain professionalism, patience, and confidentiality at all times.
Salary : $20 - $22
