What are the responsibilities and job description for the Transportation Emergency Manager position at ALL FLEET INC?
Join All Fleet Inc. as a skilled Dispatcher/Emergency Breakdown Services Coordinator and be part of a high-performing team dedicated to excellence and innovation in emergency truck and trailer repair services.
In this role, you will be responsible for providing essential assistance to stranded truck drivers, coordinating immediate onsite repair and emergency services. You will also maintain clear and effective communication between drivers, mobile technicians, and other stakeholders to ensure successful outcomes.
Responsibilities:
- Assist Stranded Drivers : Provide essential assistance to stranded truck drivers by coordinating immediate onsite repair and emergency services.
- Maintain Communication : Maintain clear and effective communication between drivers, mobile technicians, and other stakeholders to ensure successful outcomes.
- Learn and Understand : Learn and understand the unique needs of truck drivers in emergency situations, coordinating appropriate and timely solutions.
- Uphold Professionalism : Uphold a respectful and integral manner in all interactions, representing All Fleet Inc. in the best possible way.
Requirements:
- Positive Attitude : Eager to assist customers with a cheerful disposition.
- Swift Response : Swift and professional response to incoming calls.
- Excellent Organizational : High attention to detail and excellent organizational capabilities.
- Strong Communication : Strong written and verbal communication skills for effective email and chat interactions.
- Background Check : Must be able to pass a comprehensive background check and drug test.
- Location : Applicants must be living and willing to work in the United States.
- Experience : Candidates with 1-3 years of experience in dispatch, fleet maintenance, or the transportation industry will be given preference.
