Part-time Pet Services Representative

All Kind seeks a highly motivated self-starter with strong time management, organizational, and problem-solving skills with the ability to work independently in a fast-paced environment, balance multiple projects, and meet deadlines. As well as a dedicated and mission-driven individual to drive our mission of improving the lives of animals in our community by providing lifesaving shelter operations, spay and neuter services, and vaccine resources. As an employee at All Kind, you’ll play a pivotal role in achieving our organization’s mission, core values and goals. In this role, you will provide essential administrative duties. Beyond daily operations, you’ll serve as the face of the organization, greeting the public, and providing quality customer service. Join us in making a meaningful impact in the lives of our animal friends and contribute to our vision of a more compassionate world for animals.

This position functions primarily out of our Shelter at 610 ES 11 St, Abilene. TX 79602.

Administrative Responsibilities:

Implement and ensure adherence to systems, policies and procedures and identify systems and processes that are ineffective and determine needed policy and operational changes, find solutions and implement new strategies.

Promptly answer phone calls or return voicemails, directing calls to the appropriate staff member when necessary.

Greet members of the public with professionalism and empathy.

Ensure all records are complete and correct in ShelterLuv as they pertain to people.

Process adoptions, reclaims, surrenders and other transactions as needed.

Identify areas for improvement and implement changes to enhance the organization’s operational efficiency and lifesaving efforts.

Assist animal care teams with contacting finders, communicating needs and updates with the public.

Assist in promoting All Kind and the animals in our care via All Kind’s social media platforms.

Perform other duties as assigned.

Qualifications:

Previous experience in customer service required.

Previous experience working in an animal care setting is preferred.

A passion for and a deep commitment to All Kind’s mission, animal welfare and for helping community members.

A high school diploma or a GED is required.

A valid Texas driver’s license is required. Maintaining a satisfactory driving record is an ongoing condition of employment.

Proficient with common computer software, experience with ShelterLuv a plus.

Must have morning and evening availability.

Work Environment and Physical Qualifications:

Possible exposure to zoonotic diseases, bites, scratches, loud noises, animal waste, kennel cleaners and disinfectants, animal bedding, and dishes. Allergic conditions which would be aggravated when handling or working near/with felines may be a disqualification.

Exposure to animal noise, unpleasant odors, cold, heat, outdoors, vibration and chemicals.

Walking and/or standing for extended periods of time, often on wet surfaces. Ability to work in a bent over or squatting position.

Compensation and Benefits: This position starts at $15/hour. All Full-time associates are eligible for Health Insurance, PTO, Life Insurance and eligibility to participate in a 401k plan with potential employer contributions

Reporting Relationships: This position directly reports to the Marketing and Communications Director and works closely with Executive Director, COO, Managers/Supervisors, volunteers and animal care staff.

Job Type: Part-time

Pay: $15.00 per hour

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work Days:

• Rotating weekends

Work Location: In person

Salary : $15