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IT Deskside Support Technician

All Lines Technology
Aliquippa, PA Full Time
POSTED ON 12/26/2024 CLOSED ON 1/24/2025

What are the responsibilities and job description for the IT Deskside Support Technician position at All Lines Technology?

All Lines Technology is seekinganITDesksideSupportTechniciantoprovidecomprehensivesupporttoourusers. The ideal candidate will be responsible for handling:

  • Handlingemailandphonesupport
  • Managingandenteringsupporttickets
  • ProvidingPCsupportandperformingPCupgrades
  • Troubleshootingprintersandotherperipherals
  • Offeringdesksideassistancetoendusers
  • Transferringfilesanddataasneeded
  • Performingbasictroubleshootingtasks
  • Minimaltravelrequired(5%orless)

Qualifications:

  • ProvenexperienceinITsupportroles
  • StrongunderstandingofPChardwareandsoftware
  • Excellenttroubleshootingskills
  • Abilitytoworkwellwithendusersandprovidedesksidesupport
  • Strongcommunicationskills

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