Demo

Title Specialist

All Open Positions
Denver, CO Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/25/2025

Job Description

Job Description

Description :

Trans Lease has an immediate opening for an experienced Title Specialist to help manage our expanding business needs.

We are looking for a committed individual with strong organizational skills who can successfully work on multiple tasks at once and execute with precision and practicality. This is an excellent opportunity for an adept, articulate, high energy professional who is interested in working in a team environment with a growing company.

The successful candidate will demonstrate a positive can-do attitude and be willing to work in a small close-knit team environment. Must have the drive to follow through on tasks with excellent communication skills.

Trans Lease, Inc. was founded in 1993 and is an independent finance company that specializes in Commercial Transportation Equipment. Located in the greater Denver area, we have a portfolio of over $1B in managed assets and do business in all fifty states, Puerto Rico and Canada.

WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING :

  • Medical, Dental, and Vision Insurance
  • Life (Voluntary and Employer Paid) and Disability Insurance
  • 401(K) with company match beginning with your first contribution.
  • HSA and / or FSA, as applicable
  • Paid Time Off, Sick Time, and Company Paid Holidays
  • Employee Car Discount Program

ESSENTIAL DUTIES & RESPONSIBILITIES :

  • Prepare and process title paperwork for all new and used vehicles (50 states, Canada, and Puerto Rico).
  • Ability to troubleshoot and resolve problems specific to titles.
  • All team members partake in receiving, routing, resolving inbound customer calls; Provide exceptional customer service in the store and over the phone; Respond to customer inquiries and messages in a timely manner. Deliver positive, friendly customer service.
  • Work closely with other TL departments, customers, and management to complete title paperwork in a timely and accurate manner.
  • Receive and ensure accuracy of titles and ensure they are properly recorded in system.
  • Follow up with DMVs to ensure correct titles are received on each unit.
  • Coordinate efforts with funding sources to locate processed titles, title corrections, and receipts of paid-off titles.
  • Maintain internal databases including state requirements for titling and outstanding titles.
  • Communicate state requirement changes to funding sources as needed.
  • Follow up with funding sources for title retrieval when title changes are needed. Assist with multiple clerical functions.
  • Process terminated titles and termination packets for customers.
  • Other duties as assigned.
  • Requirements :

    WORK ENVIRONMENT & PHYSICAL ABILITIES :

  • Requires frequent sitting, standing, balancing, bending or stooping for prolonged periods of time.
  • Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
  • Ability to communicate by providing verbal feedback in a professional manner.
  • Ability to receive and analyze data and input into the computer.
  • Normal range of hearing and vision.
  • REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS :

  • High School diploma or equivalent.
  • Good standing MVR.
  • Excellent communication and customer service skills.
  • Well-rounded technology capability – ability to operate multiple computer programs and can learn new programs.
  • Organized and detail oriented.
  • Ability to successfully complete a General Abilities Assessment and pass a post offer background check, physical and drug screening.
  • PREFERRED EXPERIENCE :

  • Title processing experience.
  • Transportation industry experience.
  • Prior experience working with the DMV.
  • JOB DETAILS :

  • Type : Hourly
  • Compensation Range : $18.00 to $25.00
  • Reports To : Operations Manager
  • Shift : M-F, 8 : 00 AM - 5 : 00 PM
  • Closing Date : When Filled
  • Salary : $18 - $25

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