What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at All Paws Holistic Veterinary?
Located in Point Richmond, All Paws Holistic Veterinary Hospital is seeking a candidate for the position of Veterinary Assistant/Receptionist.
We are seeking someone who is personable, self-motivated, reliable, able to follow instructions and manage client expectations. This is an entry level position, however, some receptionist or customer service experience is a bonus.
The ideal candidate will have:
- Desire to learn and work in this industry
- Self-motivation to get tasks done
- Strong work ethic
- Calm under pressure
- Detail oriented
- Great communication skills
- Ability to multitask and manage competing priorities in a fast-paced environment
Responsibilities include, but are not limited to:
- Providing excellent customer service to clients and their pets
- Acting as a liaison between the clients and veterinarian
- Greeting clients and their pets, ensuring they are checked in/out efficiently, including counseling clients on any dispensed medications and going over discharge instructions
- Handling sensitive situations, such as distressed pets or pet owners, with empathy and professionalism
- Collecting, updating and verifying client information and patient medical history
- Scheduling appointments and processing payments. Experience with veterinary software is a bonus but not required
- Answering phones and responding to emails in a timely and professional manner
- Preparing orders for pick-up and shipping
- Restocking and maintaining the cleanliness of the reception area and exam rooms
- Assist with basic animal handling during client visits, ensuring the comfort and safety of pets
You MUST be able to lift a minimum of 30lbs.
We are currently looking for one part-time candidate who has daytime availability for a weekday shift (8:30 a.m. - 6:00 p.m.) with potential for additional hours. No weekends. Salary commensurate with experience. For more information about All Paws, please visit our website at www.holisticpetvet.net. Please reply with a resume and brief letter indicating weekday availability
Job Type: Part-time
Pay: From $23.00 per hour
Expected hours: 10 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- Day shift
- No weekends
Ability to Commute:
- Richmond, CA 94801 (Required)
Ability to Relocate:
- Richmond, CA 94801: Relocate before starting work (Preferred)
Work Location: In person
Salary : $23